ERP Transformation Program Lead (Hybrid)

CNX; Nevada; Hybrid; USD 106,000 - 140,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Time Off

Paid Holidays

Learning & Development

Job summary

Concentrix is seeking an IT Program Manager – ERP Transformation to lead enterprise-scale ERP initiatives in a hybrid Las Vegas, NV environment. You will guide planning through go-live, aligning business and tech teams for measurable outcomes.

Responsibilities include end-to-end delivery, budget governance, cross-functional coordination, and executive reporting. Strong ERP and Agile experience are essential for success in this role.

Qualifications

• Bachelor's degree in Information Technology, Business, Engineering, or a related field.
• 10+ years of IT program and delivery management experience, including large-scale enterprise technology initiatives.
• Proven experience leading ERP implementation, ERP modernization, or enterprise transformation programs.
• Strong Agile delivery and Agile program management experience.
• Experience using Agile delivery management tools for backlog management, sprint planning, dashboards, reporting, and delivery tracking.
• Experience leading multiple concurrent enterprise initiatives, workstreams, and cross-functional teams.
• Strong background in program and portfolio management, delivery governance, execution oversight, and executive reporting.
• Experience managing program budgets, forecasts, resource plans, vendor relationships, and third-party delivery partners.
• Strong risk, issue, dependency, change request, and stakeholder management experience.
• Experience overseeing requirements, solution delivery, system integration testing, user acceptance testing, release planning, deployment, and stabilization activities.
• Experience coordinating ERP transformation activities across business processes, integrations, data migration, testing, and deployment.
• Demonstrated ability to communicate effectively with executive leaders, business stakeholders, technical teams, vendors, and delivery partners.
• Excellent leadership, facilitation, negotiation, problem-solving, decision-making, and organizational skills.

Responsibilities

• Lead end-to-end delivery of complex enterprise technology programs, including ERP implementations, ERP transformation, system integrations, business process modernization, and digital transformation initiatives.
• Develop, manage, and maintain integrated program plans, schedules, milestones, budgets, forecasts, resource plans, and delivery roadmaps.
• Drive Agile execution across multiple teams, workstreams, and stakeholder groups to ensure alignment, transparency, and measurable progress.
• Use Agile delivery management tools to manage backlogs, sprint planning, release planning, user stories, dashboards, reporting, and delivery governance.
• Facilitate Agile ceremonies, including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives.
• Manage program scope, risks, issues, dependencies, decisions, assumptions, and change requests with a proactive, solutions-focused approach.
• Coordinate cross-functional teams across business, technology, operations, vendors, system integrators, and consulting partners.
• Oversee requirements gathering, solution delivery, system integration testing, user acceptance testing, release planning, deployment readiness, go-live, and production stabilization.
• Lead ERP transformation activities, including business process alignment, system integration, data migration coordination, testing, cutover planning, and post-go-live support.
• Provide executive-level status reporting, program health updates, governance materials, financial insights, and escalation recommendations.
• Manage program financials, including budgets, forecasts, resource allocation, vendor spend, and delivery performance.
• Partner with senior stakeholders to align program outcomes with business objectives, transformation priorities, and enterprise technology strategy.
• Manage multiple concurrent initiatives, delivery workstreams, and cross-functional teams while ensuring schedule, scope, cost, and quality objectives are achieved.
• Ensure adherence to organizational delivery standards, Agile frameworks, documentation requirements, and governance best practices.
• Drive continuous improvement across delivery processes, Agile practices, reporting standards, and program execution.

Skills

ERP Transformation

Agile delivery

Program management

Stakeholder management

Budget management

Risk management

Leadership

Executive communication

Education

Bachelor's degree in IT/Business/Engineering

Tools

Azure DevOps

ERP platforms (SAP/Oracle/Dynamics/Workday)

Job description

Concentrix is seeking an IT Program Manager – ERP Transformation to lead enterprise-scale ERP initiatives in a hybrid Las Vegas, NV environment. You will guide planning through go-live, aligning business and tech teams for measurable outcomes.

Responsibilities include end-to-end delivery, budget governance, cross-functional coordination, and executive reporting. Strong ERP and Agile experience are essential for success in this role.