ERP Systems Analyst II — Infor CloudSuite (Healthcare)

Wakemed; Raleigh (NC); On-site; USD 70,000 - 100,000; Full time

Job summary

WakeMed is seeking a Systems Analyst to lead the build, implementation, and ongoing optimization of Infor CloudSuite ERP applications across the health system. You will partner with operational leaders, end users, vendors, and Information Services teams to design solutions that improve workflows, enhance system performance, and support informed decision-making.

As a trusted advisor, you will translate business needs into technical requirements, deliver system enhancements, and provide Tier 2

Qualifications

• Associate's degree in Business, Healthcare, Technology, or a related field.
• Minimum of three years of experience in Information Technology systems analysis.
• Experience supporting enterprise applications or ERP systems.
• Strong analytical and problem-solving skills with the ability to translate business needs into technical solutions.
• Effective communicator who collaborates with end users, operational leaders, vendors, and technical teams.

Responsibilities

• Lead the design, configuration, testing, implementation, and support of Infor CloudSuite ERP applications.
• Analyze business and operational requirements, research solutions, and implement system enhancements and change requests.
• Provide Tier 2 application support by troubleshooting issues, resolving system challenges, and ensuring a positive user experience.
• Partner with departments to understand workflows, identify opportunities for improvement, and recommend system solutions that support operational goals.
• Develop system documentation, support reporting requirements, collaborate with report writers, and educate team members on application updates and enhancements.

Skills

Analytical skills

Problem-solving

Communication

Education

Associate's degree in Business, Healthcare, Technology, or related field

Tools

Infor CloudSuite ERP

Job description

WakeMed is seeking a Systems Analyst to lead the build, implementation, and ongoing optimization of Infor CloudSuite ERP applications across the health system. You will partner with operational leaders, end users, vendors, and Information Services teams to design solutions that improve workflows, enhance system performance, and support informed decision-making.

As a trusted advisor, you will translate business needs into technical requirements, deliver system enhancements, and provide Tier 2