ERP Systems Administrator (Epicor Eclipse)

Alameda Electrical Distributors & California Service Tool; United States; A distancia; USD 60.000 - 66.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus Opportunity

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Employer Match

Paid Holidays

Paid Time Off

Commuter Benefits

Employee Wellness Program

Fringe Lifestyle Benefit

Descripción de la vacante

Alameda Electrical Distributors & California Service Tool is seeking an ERP Systems Administrator (Epicor Eclipse). This role owns the Eclipse ERP across divisions, ensuring data accuracy, system uptime, and user support while supporting growth.

Preferred Hayward, CA location with a 100% remote option. You will configure Eclipse, manage upgrades, support EDI trading partners, and deliver reports and dashboards to drive operations and finance. Strong Eclipse and ERP experience is required.

Formación

• 3+ years of experience administering a distribution ERP system; Epicor Eclipse strongly preferred.
• Understanding of distribution workflows, including order-to-cash, procure-to-pay, pricing, and rebates
• Report writing experience, plus SQL or MultiValue query experience
• Solid Excel skills, including formulas, lookups, and PivotTables; Power Query experience preferred
• TCL (Terminal Control Language) experience in a MultiValue/Pick environment preferred
• Scripting experience in Python, VBA, or Pick BASIC preferred
• Ability to translate branch and counter problems into system changes, and explain them back in plain language
• Strong organizational and time management skills, with the ability to manage multiple priorities with little supervision
• Excellent communication and customer service skills

Responsabilidades

• Own Eclipse system configuration, including control records, branch setup, and system-wide parameters
• Manage release upgrades and patches from testing through cutover
• Serve as the primary contact with Epicor support, opening and tracking cases
• Provision and deprovision Eclipse users, maintain role-based security templates
• Onboard and maintain EDI trading partners for customers and suppliers, monitor the EDI queue
• Own the product file across both divisions, including new item setup and data quality audits
• Build and maintain Report Writer reports and administer Phocas dashboards
• Support warehouse systems, including RF scanning, label printers, and cycle counts
• Provide tier-2 Eclipse support, develop training materials and system docs
• Lead change management for Eclipse, including testing and change logs
• Manage relationships with Epicor, EDI provider, and Phocas; support disaster recovery planning

Conocimientos

Communication skills

Time management

Customer service

Problem solving

Herramientas

Epicor Eclipse

X12 EDI

SQL

MultiValue query

Excel

Power Query

Python

Descripción del empleo

Join one of Northern California’s fastest-growing independently owned distributors. Alameda Electrical Distributors & California Service Tool is seeking a full-time ERP Systems Administrator (Epicor Eclipse). While the preferred location is Hayward, CA, this position can be 100% remote.

In this role, you’ll be the primary owner of the Eclipse ERP system across both of our divisions, keeping our data accurate, our systems running smoothly, and our teams supported as we continue to grow.

About Us:

As a growing, independently owned company, we move with speed, stay close to our customers, and empower our teams to make decisions that drive results. Over the past decade, Alameda Electrical Distributors & California Service Tool has grown to 15 locations across Northern and Central California, and we are proud to now be open in Sparks, Nevada.

Ranked among the top 100 companies in our industry nationwide, we operate under two trusted brands and specialize in tools, safety, specified products, electrical supplies, alternative energy, and automation. Our core customers include commercial and industrial contractors, as well as facility and OEM clients who rely on our expertise and reliability to keep their businesses moving forward.

What sets us apart isn’t just what we do — it’s how we do it. We operate with a hands-on, collaborative approach where leaders are accessible, ideas are welcomed, and execution matters.

What You’ll Do:

• Own Eclipse system configuration, including control records, branch setup, and system-wide parameters, and manage release upgrades and patches from testing through cutover
• Serve as the primary contact with Epicor support, opening, tracking, and escalating cases
• Provision and deprovision Eclipse users, maintain role-based security templates, and run quarterly access reviews
• Onboard and maintain EDI trading partners for customers and suppliers, monitor the EDI queue daily, and resolve rejected transactions
• Own the product file across both divisions, including new item setup, product attributes, content feeds, and data quality audits
• Build and maintain Report Writer reports, administer Phocas dashboards and data feeds, and produce recurring operational and financial reporting
• Support warehouse systems, including RF scanning, label printers, physical inventory, cycle counts, and month-end and year-end close
• Provide tier-2 support for Eclipse issues escalated from branches, and develop training materials and system documentation
• Lead change management for Eclipse, including request intake, testing, sign-off, and a change log for configuration, security, and pricing changes
• Manage relationships with Epicor, the EDI provider, and Phocas, and support ERP disaster recovery planning

What We’re Looking For:

• 3+ years of experience administering a distribution ERP system; Epicor Eclipse strongly preferred
• Understanding of distribution workflows, including order-to-cash, procure-to-pay, pricing, and rebates
• Working knowledge of X12 EDI and trading partner onboarding
• Report writing experience, plus SQL or MultiValue query experience
• Solid Excel skills, including formulas, lookups, and PivotTables; Power Query experience preferred
• Preferred: TCL (Terminal Control Language) experience in a MultiValue/Pick environment
• Preferred: Scripting experience in Python, VBA, or Pick BASIC
• Ability to translate branch and counter problems into system changes, and explain them back in plain language
• Strong organizational and time management skills, with the ability to manage multiple priorities with little supervision
• Excellent communication and customer service skills

The Opportunity:

• Competitive Pay: $43.27 – $48.08 per hour, based on experience
• Bonus Opportunity
• Work Schedule: Monday – Friday, 7:30 a.m. – 4:30 p.m.
• Comprehensive Benefits:
  • Medical, Dental, Free Vision Insurance (with buy-up options)
  • 401(k) with Employer Match
  • Basic Life Insurance, AD&D, and LTD coverage
  • Paid Holidays + Paid Time Off
  • Commuter Benefits
  • Employee Wellness Program
  • Fringe Lifestyle Benefit

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.