Remote ERP Systems Administrator – Epicor Eclipse

Alameda Electrical Distributors, Inc.; Hayward (CA); A distancia; USD 60.000 - 66.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Employer Match

Life Insurance &AD&D & LTD

Paid Holidays & PTO

Commuter Benefits

Employee Wellness Program

Fringe Lifestyle Benefit

Descripción de la vacante

Alameda Electrical Distributors, Inc. is seeking an ERP Systems Administrator (Epicor Eclipse) to own the Eclipse ERP system across two divisions. The role supports a distributed team, with a preference for Hayward, CA, but offers 100% remote work.

You will manage system configuration, security, EDI onboarding, reporting, and data quality while coordinating upgrades and disaster recovery planning. This position provides strong growth in a dynamic distribution environment.

Formación

• 3+ years of experience administering a distribution ERP system; Epicor Eclipse strongly preferred.
• Understanding of distribution workflows, including order-to-cash, procure-to-pay, pricing, and rebates.
• Working knowledge of X12 EDI and trading partner onboarding.
• Report writing experience, plus SQL or MultiValue query experience.
• Solid Excel skills, including formulas, lookups, and PivotTables; Power Query experience preferred.
• Preferred: TCL (Terminal Control Language) experience in a MultiValue/Pick environment.
• Preferred: Scripting experience in Python, VBA, or Pick BASIC.
• Ability to translate branch and counter problems into system changes, and explain them back in plain language.
• Strong organizational and time management skills, with the ability to manage multiple priorities with little supervision.
• Excellent communication and customer service skills.

Responsabilidades

• Own Eclipse system configuration, including control records, branch setup, and system-wide parameters, and manage release upgrades and patches from testing through cutover.
• Serve as the primary contact with Epicor support, opening, tracking, and escalating cases.
• Provision and deprovision Eclipse users, maintain role-based security templates, and run quarterly access reviews.
• Onboard and maintain EDI trading partners for customers and suppliers, monitor the EDI queue daily, and resolve rejected transactions.
• Own the product file across both divisions, including new item setup, product attributes, content feeds, and data quality audits.
• Build and maintain Report Writer reports, administer Phocas dashboards and data feeds, and produce recurring operational and financial reporting.
• Support warehouse systems, including RF scanning, label printers, physical inventory, cycle counts, and month-end and year-end close.
• Provide tier-2 support for Eclipse issues escalated from branches, and develop training materials and system documentation.
• Lead change management for Eclipse, including request intake, testing, sign-off, and a change log for configuration, security, and pricing changes.
• Manage relationships with Epicor, the EDI provider, and Phocas, and support ERP disaster recovery planning.

Conocimientos

Excel

Time management

Communication skills

Customer service skills

Herramientas

Epicor Eclipse

SQL

MultiValue

Python

VBA

Pick BASIC

TCL

Power Query

Descripción del empleo

Alameda Electrical Distributors, Inc. is seeking an ERP Systems Administrator (Epicor Eclipse) to own the Eclipse ERP system across two divisions. The role supports a distributed team, with a preference for Hayward, CA, but offers 100% remote work.

You will manage system configuration, security, EDI onboarding, reporting, and data quality while coordinating upgrades and disaster recovery planning. This position provides strong growth in a dynamic distribution environment.