ERP Systems Administrator (Epicor Eclipse)

California Service Tool, Inc.; Hayward (CA); Remote; USD 60,000 - 66,000; Full time

Benefits offered by this job

Bonus Opportunity

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Employer Match

Life Insurance

AD&D

LTD coverage

Paid Holidays

Paid Time Off

Commuter Benefits

Wellness Program

Fringe Lifestyle Benefit

Job summary

Alameda Electrical Distributors & California Service Tool is seeking an ERP Systems Administrator (Epicor Eclipse) to own the Eclipse ERP across divisions. This role can be 100% remote, with Hayward, CA preferred.

You’ll manage configuration, upgrades, security, and reporting while supporting data integrity and user access across our growing organization.

Qualifications

• 3+ years administering a distribution ERP system; Epicor Eclipse strongly preferred.
• Understanding of distribution workflows (order-to-cash, procure-to-pay, pricing).
• Working knowledge of X12 EDI and trading partner onboarding.
• Report writing experience, plus SQL or MultiValue queries.
• Advanced Excel skills with PivotTables; Power Query preferred.
• TCL experience in a MultiValue environment is a plus.
• Python/VBA or Pick BASIC scripting is a plus.
• Ability to translate branch issues into system changes clearly.

Responsibilities

• Own Eclipse system configuration, including control records and upgrades.
• Serve as primary contact with Epicor support and manage cases.
• Provision/deprovision Eclipse users and run access reviews.
• Onboard and maintain EDI trading partners; monitor EDI queue.
• Own product file data, item setup, attributes, and data quality audits.
• Build and maintain Report Writer reports and Phocas dashboards.
• Support warehouse systems, RF scanners, label printers, cycle counts.
• Provide tier-2 Eclipse support and develop system documentation.
• Lead change management for Eclipse configuration and pricing changes.
• Manage relationships with Epicor, EDI provider, Phocas; assist DR planning.

Skills

Epicor Eclipse administration

SQL

MultiValue queries

Excel (PivotTables)

Power Query

Python/VBA

Pick BASIC

TCL (MultiValue)

EDI/X12 trading partners

Report writing

Tools

SQL Server

Phocas dashboards

Windows/Linux admin

Job description

Join one of Northern California's fastest-growing independently owned distributors. Alameda Electrical Distributors & California Service Tool is seeking a full-time ERP Systems Administrator (Epicor Eclipse). While the preferred location is Hayward, CA, this position can be 100% remote.

In this role, you'll be the primary owner of the Eclipse ERP system across both of our divisions, keeping our data accurate, our systems running smoothly, and our teams supported as we continue to grow.

About Us

As a growing, independently owned company, we move with speed, stay close to our customers, and empower our teams to make decisions that drive results. Over the past decade, Alameda Electrical Distributors & California Service Tool has grown to 15 locations across Northern and Central California, and we are proud to now be open in Sparks, Nevada.

Ranked among the top 100 companies in our industry nationwide, we operate under two trusted brands and specialize in tools, safety, specified products, electrical supplies, alternative energy, and automation. Our core customers include commercial and industrial contractors, as well as facility and OEM clients who rely on our expertise and reliability to keep their businesses moving forward.

What sets us apart isn't just what we do — it's how we do it. We operate with a hands-on, collaborative approach where leaders are accessible, ideas are welcomed, and execution matters.

What You'll Do

• Own Eclipse system configuration, including control records, branch setup, and system-wide parameters, and manage release upgrades and patches from testing through cutover
• Serve as the primary contact with Epicor support, opening, tracking, and escalating cases
• Provision and deprovision Eclipse users, maintain role-based security templates, and run quarterly access reviews
• Onboard and maintain EDI trading partners for customers and suppliers, monitor the EDI queue daily, and resolve rejected transactions
• Own the product file across both divisions, including new item setup, product attributes, content feeds, and data quality audits
• Build and maintain Report Writer reports, administer Phocas dashboards and data feeds, and produce recurring operational and financial reporting
• Support warehouse systems, including RF scanning, label printers, physical inventory, cycle counts, and month-end and year-end close
• Provide tier-2 support for Eclipse issues escalated from branches, and develop training materials and system documentation
• Lead change management for Eclipse, including request intake, testing, sign-off, and a change log for configuration, security, and pricing changes
• Manage relationships with Epicor, the EDI provider, and Phocas, and support ERP disaster recovery planning

What We're Looking For

• 3+ years of experience administering a distribution ERP system; Epicor Eclipse strongly preferred
• Understanding of distribution workflows, including order-to-cash, procure-to-pay, pricing, and rebates
• Working knowledge of X12 EDI and trading partner onboarding
• Report writing experience, plus SQL or MultiValue query experience
• Solid Excel skills, including formulas, lookups, and PivotTables; Power Query experience preferred
• Preferred: TCL (Terminal Control Language) experience in a MultiValue/Pick environment
• Preferred: Scripting experience in Python, VBA, or Pick BASIC
• Ability to translate branch and counter problems into system changes, and explain them back in plain language
• Strong organizational and time management skills, with the ability to manage multiple priorities with little supervision
• Excellent communication and customer service skills

The Opportunity

• Competitive Pay: $43.27 – $48.08 per hour, based on experience
• Bonus Opportunity
• Work Schedule: Monday – Friday, 7:30 a.m. – 4:30 p.m.
• Comprehensive Benefits:
• Medical, Dental, Free Vision Insurance (with buy-up options)
• 401(k) with Employer Match
• Basic Life Insurance, AD&D, and LTD coverage
• Paid Holidays + Paid Time Off
• Commuter Benefits
• Employee Wellness Program
• Fringe Lifestyle Benefit

If you're ready to take ownership of a critical business system and make a meaningful impact across a growing organization — we're ready to meet you!

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.