ERP Specialist - Dynamics

firstPRO, Inc; Quakertown (Bucks County); On-site; USD 95,000 - 115,000; Full time

Job summary

firstPRO, Inc. is seeking an ERP Specialist for Microsoft Dynamics 365 Finance & Operations to support a manufacturing organization in Quakertown, PA. This role focuses on functional ERP activities, including go-live, stabilization, and ongoing support.

The position is primarily onsite with potential hybrid flexibility for the right candidate. Target compensation is $95,000-$115,000, depending on experience.

Qualifications

• Experience with Microsoft Dynamics 365 Finance & Operations in enterprise environments.
• Strong understanding of core business processes (sales, purchasing, inventory, manufacturing, finance).
• Ability to gather requirements from business users, translate into ERP configurations, and deliver solutions.

Responsibilities

• Coordinate implementation, go-live, stabilization, and ongoing administration of D365 F&O.
• Serve as the primary local D365 support resource for issue troubleshooting, data migration, and enhancements.
• Collaborate with business users to define requirements and translate them into ERP configurations and process improvements.
• Provide user training, documentation, and ongoing support to drive system adoption.
• Work with global IT and external resources when additional support is required.

Skills

D365 F&O

ERP experience

Business process knowledge

Stakeholder communication

Education

Bachelor's degree in IT/CS BIS

Tools

SQL

Power BI

Power Platform

Azure DevOps

REST APIs

Job description

firstPRO is seeking an ERP Specialist - Microsoft Dynamics 365 Finance & Operations for a full-time, direct-hire opportunity with a manufacturing organization in Quakertown, PA. This is a newly created position supporting the organization's transition from a legacy Oracle environment to Microsoft Dynamics 365 Finance & Operations (D365 F&O).

The ERP Specialist will serve as the primary local ERP resource, partnering closely with business users and a global IT team throughout implementation, go-live, stabilization, and ongoing support. Long term, this individual will own local D365 support, troubleshooting, user training, process improvements, and application enhancements. This is a functional/business-facing ERP role rather than a pure development position.

The position is primarily onsite in Quakertown, with potential hybrid flexibility for the right candidate. Target compensation is $95,000-$115,000, depending on experience.

Responsibilities

• Support the implementation, go-live, stabilization, and ongoing administration of Microsoft Dynamics 365 Finance & Operations.
• Serve as the primary local point of contact for D365 F&O support, troubleshooting, maintenance, and enhancement requests.
• Partner with business users to understand operational requirements, identify system or process issues, and translate business needs into ERP solutions.
• Support D365 functionality across areas such as sales, purchasing, inventory, warehouse/logistics, manufacturing, and finance.
• Troubleshoot functional ERP issues and coordinate with global IT and external resources when additional technical support is required.
• Assist with system configuration, testing, UAT, data migration, integrations, and ERP-related process improvements.
• Provide user training, documentation, and ongoing support to improve system adoption and effective use of D365.
• Identify opportunities to streamline business processes and improve the organization's use of ERP functionality.
• Support ERP integrations and related business applications as needed.
• Collaborate closely with both technical and non-technical stakeholders, including an international/global IT organization.
• Help reduce reliance on external ERP support by developing strong internal knowledge and ownership of the D365 environment.

Requirements

• Strong experience with Microsoft Dynamics 365 Finance & Operations (D365 F&O).
• Experience supporting, maintaining, or implementing enterprise ERP systems.
• Strong functional understanding of business processes, ideally across several areas such as sales, purchasing, inventory, warehouse/logistics, manufacturing, or finance.
• Experience working directly with business users to gather requirements, troubleshoot issues, and identify system solutions.
• Strong analytical, problem-solving, and functional troubleshooting skills.
• Ability to translate business requirements into system configurations, enhancements, or technical requirements.
• Strong written and verbal communication skills with the ability to collaborate across business and IT teams.
• Manufacturing, distribution, warehouse, or supply-chain experience is highly preferred.
• Experience with D365 Supply Chain Management and/or Warehouse Management is a plus.
• Previous Dynamics AX 2009/2012 experience is a plus.
• Exposure to SQL, Power BI, Power Platform/Power Automate, REST APIs/integrations, Azure DevOps, data migration, or X++ concepts is beneficial.
• Bachelor's degree in IT, Computer Science, Business Information Systems, Engineering, or a related discipline preferred; equivalent professional ERP experience will be considered.
• Microsoft Dynamics certifications are a plus.
• Ability to work onsite in Quakertown, PA. The standard expectation is five days onsite, although a 3-day onsite / 2-day remote schedule may be considered for the right candidate, particularly for candidates commuting from the Philadelphia area.