ERP Specialist

Insight Global; Quakertown (Bucks County); Vor Ort; USD 90.000 - 125.000; Vollzeit

Zusammenfassung

Insight Global is seeking an ERP Specialist to support a manufacturing client in Quakertown, PA. You will be the primary local resource for ERP activities in the U.S., collaborating with the global IT team and external Microsoft Dynamics partners to implement, go‑live, and stabilize D365 F&O.

You will own ongoing ERP support, process improvements, user support, and initiatives for the U.S. organization, coordinating with business users to translate requirements into system solutions and

Qualifikationen

• ERP system experience required.
• Knowledge of inventory, manufacturing, purchasing, or finance processes.
• Strong analytical and troubleshooting abilities.
• Excellent written and verbal communication.
• Ability to work with international teams.
• Experience with D365 F&O or D365 SCM.

Aufgaben

• Provide day-to-day functional support for D365 F&O.
• Troubleshoot ERP issues and coordinate resolutions with global IT teams and external partners.
• Support ERP across sales, purchasing, production, inventory, WMS, intercompany, and finance.
• Assist in testing, data validation, training, go-live, and stabilization.
• Translate business requirements into functional system specifications.
• Test ERP enhancements, integrations, and configuration changes.
• Support UAT and coordinate with local key users.
• Create system documentation, operating procedures, and training materials.
• Deliver ERP training for new and existing users.
• Support data quality, master data, reporting with Power BI and SQL.
• Bridge US business with global ERP organization across countries/time zones.

Kenntnisse

ERP experience

D365 F&O

Business processes

Analytical skills

Communication

SQL

Power BI

Ausbildung

Bachelor's degree

Related IT field

Tools

Power BI

SQL

Jobbeschreibung

Insight Global is seeking an ERP Specialist to support a manufacturing client in Quakertown, Pennsylvania. This individual will serve as the primary local resource for ERP-related activities within the U.S. organization while partnering closely with the global IT team and external Microsoft Dynamics partners. This person will play an important role in the implementation, go-live, and stabilization of Microsoft Dynamics 365 Finance & Operations (D365 F&O). After implementation, they will take ownership of ongoing ERP support, process improvements, user support, and business application initiatives for the U.S. organization.

About the Role

This individual will serve as the primary local resource for ERP-related activities within the U.S. organization, supporting the implementation, go-live, and stabilization of Microsoft Dynamics 365 Finance & Operations (D365 F&O), and taking ownership of ongoing ERP support, process improvements, user support, and business application initiatives.

Responsibilities

• Provide day-to-day functional support for Microsoft Dynamics 365 Finance & Operations
• Troubleshoot ERP issues, identify root causes, and coordinate resolutions with global IT teams and external partners
• Support ERP functions across sales, purchasing, production, inventory, warehouse management, intercompany processes, and finance/accounting
• Support the U.S. D365 implementation through testing, data validation, user training, go-live, and post-go-live stabilization
• Translate business requirements into functional system requirements
• Test ERP enhancements, integrations, and configuration changes
• Support User Acceptance Testing (UAT) and coordinate with local key users
• Partner directly with business users to understand operational challenges and improve processes
• Create system documentation, operating procedures, and training materials
• Deliver ERP training for new and existing users
• Support data quality, master data, reporting, and troubleshooting using tools such as Power BI and SQL
• Act as the connection between the U.S. business and the global ERP organization, working with teams across multiple countries and time zones

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business Information Systems, Engineering, or equivalent professional experience

Required Skills

• Previous experience supporting or implementing an ERP system
• Understanding of business processes within areas such as inventory, warehouse/logistics, manufacturing, purchasing, sales, or finance
• Strong analytical and troubleshooting skills
• Ability to work directly with business users and translate operational needs into system solutions
• Strong written and verbal communication skills
• Ability to work independently while collaborating with an international team
• Experience with Microsoft Dynamics 365 Finance & Operations (D365 F&O) or Dynamics 365 Supply Chain Management

Preferred Skills

• Dynamics AX 2012 or AX 2009 experience
• D365 Warehouse Management
• Manufacturing, distribution, or supply chain industry experience
• Power BI
• SQL
• Power Platform / Power Automate
• System integrations and APIs
• ERP implementation or rollout experience
• User Acceptance Testing
• Familiarity with X++ / Dynamics development concepts

Pay range and compensation package

Not specified.

Equal Opportunity Statement

Insight Global and its clients are committed to providing equal employment opportunities to all employees and applicants and to creating an inclusive work environment that values diversity. All qualified applicants will receive consideration for employment without regard to any protected characteristic in accordance with applicable laws.