ERP-Savvy Customer Service & Admin Assistant

Rotary Systems Inc.; Ramsey (MN); On-site; USD 26,000 - 34,000; Full time

Job summary

Rotary Systems Inc. in Ramsey, MN is seeking a Customer Service/Administrative Assistant to support the Sales and Administration department. The role involves processing orders, maintaining customer data, and handling routine clerical tasks in a fast-paced environment.

The position is full-time, onsite from Monday to Friday, 8:00 AM to 5:00 PM, offering hourly pay with a focus on accuracy and team collaboration.

Qualifications

• Strong attention to detail.
• Strong computer skills including proficiency in Microsoft Office.
• Ability to handle sensitive information in a secure and responsible manner.
• Ability to multi task and work effectively in a team and independently.

Responsibilities

• Processing customer orders and changes with extreme attention to detail
• Maintaining accuracy of customer data in our ERP system
• Accurately process credit card charges for customer orders
• Answer multi-line phone system and direct calls to appropriate departments
• Greet visitors and notify employees of their arrival
• Provide general administrative support across multiple departments as needed
• Perform a variety of clerical and data entry tasks including filing, scanning and organization
• Process incoming and outgoing mail
• Manage office, breakroom and cleaning supplies
• Other duties as assigned

Skills

Attention to detail

MS Office proficiency

Data security

Multi-tasking

Customer service experience

Tools

IQMS ERP

Job description

Rotary Systems Inc. in Ramsey, MN is seeking a Customer Service/Administrative Assistant to support the Sales and Administration department. The role involves processing orders, maintaining customer data, and handling routine clerical tasks in a fast-paced environment.

The position is full-time, onsite from Monday to Friday, 8:00 AM to 5:00 PM, offering hourly pay with a focus on accuracy and team collaboration.