Customer Service/Administrative Assistant

Rotary Systems Inc.; Ramsey (MN); On-site; USD 26,000 - 34,000; Full time

Job summary

Rotary Systems Inc. in Ramsey, MN is seeking a Customer Service/Administrative Assistant to support the Sales and Administration department. The role involves processing orders, maintaining customer data, and handling routine clerical tasks in a fast-paced environment.

The position is full-time, onsite from Monday to Friday, 8:00 AM to 5:00 PM, offering hourly pay with a focus on accuracy and team collaboration.

Qualifications

• Strong attention to detail.
• Strong computer skills including proficiency in Microsoft Office.
• Ability to handle sensitive information in a secure and responsible manner.
• Ability to multi task and work effectively in a team and independently.

Responsibilities

• Processing customer orders and changes with extreme attention to detail
• Maintaining accuracy of customer data in our ERP system
• Accurately process credit card charges for customer orders
• Answer multi-line phone system and direct calls to appropriate departments
• Greet visitors and notify employees of their arrival
• Provide general administrative support across multiple departments as needed
• Perform a variety of clerical and data entry tasks including filing, scanning and organization
• Process incoming and outgoing mail
• Manage office, breakroom and cleaning supplies
• Other duties as assigned

Skills

Attention to detail

MS Office proficiency

Data security

Multi-tasking

Customer service experience

Tools

IQMS ERP

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Customer Service/Administrative Assistant

005 - Indirect FullTime Ramsey, MN, US

30+ days ago Requisition ID: 1203

Salary Range: $19.00 To $25.00 Hourly

CUSTOMER SERVICE/ADMINISTRATIVE ASSISTANT
Department: Sales and Administration

Position Summary:
Rotary Systems is looking for an individual with high energy and a can-do attitude to provide effective customer service using attention to detail to process customer orders and gain in-depth knowledge of our company processes by working with team members on projects and assisting with a variety of tasks.

Responsibilities:

• Processing customer orders and changes with extreme attention to detail
• Maintaining accuracy of customer data in our ERP system
• Accurately process credit card charges for customer orders
• Answer multi-line phone system and direct calls to appropriate departments
• Greet visitors and notify employees of their arrival
• Provide general administrative support across multiple departments as needed
• Perform a variety of clerical and data entry tasks including filing, scanning and organization
• Process incoming and outgoing mail
• Manage office, breakroom and cleaning supplies
• Other duties as assigned

Preferred Qualifications:

• Strong attention to detail
• Strong computer skills including proficiency in Microsoft Office
• Ability to handle sensitive information in a secure and responsible manner
• Ability to multi task and work effectively in a team and independently

CUSTOMER SERVICE/ADMINISTRATIVE ASSISTANT
Department: Sales and Administration

Position Summary:
Rotary Systems is looking for an individual with high energy and a can-do attitude to provide effective customer service using attention to detail to process customer orders and gain in-depth knowledge of our company processes by working with team members on projects and assisting with a variety of tasks.

Responsibilities:

• Processing customer orders and changes with extreme attention to detail
• Maintaining accuracy of customer data in our ERP system
• Accurately process credit card charges for customer orders
• Answer multi-line phone system and direct calls to appropriate departments
• Greet visitors and notify employees of their arrival
• Provide general administrative support across multiple departments as needed
• Perform a variety of clerical and data entry tasks including filing, scanning and organization
• Process incoming and outgoing mail
• Manage office, breakroom and cleaning supplies
• Other duties as assigned

Preferred Qualifications:

• Strong attention to detail
• Customer service experience
• Strong computer skills including proficiency in Microsoft Office
• ERP experience preferred, IQMS a plus
• Ability to handle sensitive information in a secure and responsible manner
• Ability to multi task and work effectively in a team and independently

Monday - Friday 8:00AM - 5:00PM
40 hours per week