ERP & Project Coordination Specialist

Link Engineering Company; Plymouth (MI); On-site; USD 52,000 - 68,000; Full time

Job summary

Link Engineering Company in Plymouth, MI, seeks a Project & Administrative Coordinator to support planning, scheduling, documentation, and stakeholder updates. You will own the order entry process in ERP/CRM, manage new customer setups, and assist with invoicing and RMA activities, ensuring accurate data and timely communications.

Ideal candidates have a Bachelor's degree and 1–3 years in project coordination or sales operations, with strong MS Office skills and experience with ERP/CRM tools.

Qualifications

• Bachelor’s Degree preferred in business, PM, communications, or related field.
• 1–3 years in project coordination, sales operations, or administrative support
• Strong organizational, communication, and multitasking skills
• Strong Microsoft Office skills; experience with ERP/CRM and project management tools preferred

Responsibilities

• Project & Administrative Coordination: support planning, scheduling, documentation, and communication activities; monitor progress and provide updates.
• ERP & CRM Maintenance and Support: manage order entry, new customer setup, and RMA processes; support warranty processing.
• Reporting & Customer Follow‑Up: assist KPI reporting and distribution of customer satisfaction surveys.
• Invoicing & Financial Coordination: manage invoicing cycle and address customer billing inquiries; process credit adjustments.
• Other: ensure safety and alignment with company values; travel up to 10% domestically.

Skills

Organizational skills

Communication skills

Multitasking

Microsoft Office

Education

Bachelor's Degree in Business Administration / Project Management / Communications

Tools

ERP systems

CRM systems

Project management tools

Job description

Link Engineering Company in Plymouth, MI, seeks a Project & Administrative Coordinator to support planning, scheduling, documentation, and stakeholder updates. You will own the order entry process in ERP/CRM, manage new customer setups, and assist with invoicing and RMA activities, ensuring accurate data and timely communications.

Ideal candidates have a Bachelor's degree and 1–3 years in project coordination or sales operations, with strong MS Office skills and experience with ERP/CRM tools.