Order Processing Specialist

Voltage LLC; Timberlake (NC); On-site; USD 48,000 - 75,000; Full time

Job summary

Voltage is seeking a detail-oriented Order Processing Specialist to manage customer purchase orders from receipt through validation, ERP entry, and handoff to Project Management and Operations. This role collaborates with Sales, Project Management, Engineering, Finance, Legal, and Operations to ensure orders are accurate, complete, properly approved, and processed on time.

Applicants should have strong SAP/ERP experience, proficiency in Excel, and excellent organizational skills to manage

Qualifications

• Associate's or Bachelor's degree preferred.
• 2+ years experience in order processing or related roles.
• Experience with SAP or ERP strongly preferred.
• Proficient in MS Excel, Outlook, and Word.
• Strong attention to detail, organization, and communication.

Responsibilities

• Receive, review, and validate customer purchase orders against quotations and terms.
• Confirm order details including products, quantities, pricing, and delivery dates.
• Identify discrepancies and coordinate with internal teams to resolve issues.
• Enter orders into SAP or other ERP systems and maintain records.
• Coordinate cross-functional order reviews with Sales, PM, Eng, Finance, Legal, and Ops.
• Process revisions and changes with required approvals and ERP updates.
• Track orders from receipt through final release and communicate commitments.

Skills

Order processing

SAP

ERP systems

MS Excel

Attention to detail

Cross-functional communication

Education

Associate's or Bachelor's degree in Business or Supply Chain

Tools

SAP

ERP systems

MS Outlook

MS Word

Job description

Voltage is seeking a detail-oriented Order Processing Specialist to manage customer purchase orders from receipt through validation, ERP entry, and handoff to Project Management and Operations. This role works closely with Sales, Project Management, Engineering, Finance, Legal, and Operations to ensure orders are accurate, complete, properly approved, and processed on time.

Key Responsibilities

• Receive, review, and validate customer purchase orders against quotations, contracts, pricing, and approved commercial terms.
• Confirm order details, including products, quantities, pricing, delivery dates, payment terms, shipping information, and customer requirements.
• Identify discrepancies or missing information and coordinate with internal teams to resolve issues before order release.
• Accurately enter and maintain customer orders in SAP or other ERP systems.
• Verify order accuracy and maintain supporting documentation and approval records.
• Coordinate cross-functional order reviews with Sales, Project Management, Engineering, Finance, Legal, and Operations.
• Process purchase order revisions and change orders, ensuring required approvals are completed before updating the ERP system.
• Track orders from receipt through final release and upscale delays or outstanding requirements.
• Provide Project Management with complete order documentation and communicate customer commitments or special requirements.
• Maintain accurate order records and support process improvements that increase efficiency and first-time accuracy.

Qualifications

• Associate's or Bachelor's degree in Business Administration, Supply Chain, Operations, Logistics, Finance, or a related field preferred.
• Relevant professional experience may be considered.
• 2+ years of experience in order processing, sales operations, customer service, project coordination, supply chain, logistics, or a related role preferred.
• Experience in a manufacturing, industrial, project-based, or supply chain environment preferred.
• Experience with SAP or another ERP system strongly preferred.
• Proficiency in Microsoft Excel, Outlook, and Word.
• Ability to interpret purchase orders, quotations, commercial documentation, and customer requirements.
• Strong attention to detail, organization, follow-up, and communication skills.
• Ability to manage multiple orders and priorities in a fast-paced environment.

Work Environment

This position involves prolonged periods of computer work and occasional time in a manufacturing environment. Must be able to occasionally lift up to 20 pounds and wear required PPE while on the production floor.

Work Authorization

Applicants must be authorized to work for any employer in the U.S. Voltage does not provide employment visa sponsorship.

Equal Employment Opportunity

Voltage is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About Us

Voltage is a fast-growing company in the renewable energy industry, specializing in innovative electrical balance of system (EBOS) solutions for utility-scale solar projects. For more than a decade, we have supported the development of clean energy infrastructure by delivering high-quality products, engineering expertise, and reliable manufacturing capabilities. Our team works closely with customers to design and produce efficient, scalable solutions that help accelerate the transition to renewable energy. With expanding operations and a commitment to innovation, safety, and operational excellence, Voltage continues to play an important role in powering the future of clean energy. At Voltage, we believe our people are our greatest asset. We foster a collaborative environment where employees are empowered to contribute ideas, grow professionally, and make a meaningful impact in the global energy transition.