Order Services Specialist - Power & Complex Orders

Schneider Electric Corp; Louisville (KY); Presencial; USD 68.000 - 102.000; Jornada completa

Descripción de la vacante

Schneider Electric is seeking an experienced Order Services professional to manage end-to-end order booking and handoff from sales to execution for Power Complex Orders. You will coordinate with sales, operations, and procurement to ensure accurate orders, timely enrichment, and compliant supplier setup.

The role emphasizes cross-functional teamwork, process improvement, and maintaining quality metrics while leveraging SAP/Oracle systems and Lean Six Sigma principles.

Formación

• Bachelor’s degree or equivalent experience strongly preferred.
• Knowledge of electrical distribution products and services.
• Experience with BFO, SEA, Q2C, BFS or SAP; Oracle a plus.
• Lean Six Sigma processes and process improvement.
• Project management experience a plus.
• Strong communication and time management skills.

Responsabilidades

• Manage front-to-end scope of order booking from order conversion to order entry for Power Complex Orders.
• Process from sales handoff to conversion and WO creation, enrichment and procurement for the team.
• Monitor quality metrics as lagging indicators from sales handoff through execution.
• Communicate with internal customers to ensure accuracy in orders and respond to status questions.
• Coordinate with cross-functional groups to ensure proper order processing and timelines.
• Develop and maintain documentation such as playbooks and booking rules.

Conocimientos

Electrical distribution

Lean Six Sigma

Project management

Cross-functional teamwork

Educación

Bachelor’s degree or equivalent experience

Herramientas

SAP

Oracle

BFO

SEA

Q2C

Descripción del empleo

Schneider Electric is seeking an experienced Order Services professional to manage end-to-end order booking and handoff from sales to execution for Power Complex Orders. You will coordinate with sales, operations, and procurement to ensure accurate orders, timely enrichment, and compliant supplier setup.

The role emphasizes cross-functional teamwork, process improvement, and maintaining quality metrics while leveraging SAP/Oracle systems and Lean Six Sigma principles.