ERP & IT Systems Administrator — Data, Integrations & Support

Dream Finders Homes

Charlotte (NC)

On-site

USD 60,000 - 90,000

Full time

2 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Health Insurance

401(k) Plan

Paid Time Off

Employee Wellness

Job summary

Dream Finders Homes in Charlotte, NC seeks an IT Support Analyst to provide technical support, application maintenance, and data administration across ERP and core business systems. The ideal candidate is a self-starter with strong problem-solving skills, responsible for maintaining system integrity, resolving user issues, and assisting with software upgrades across enterprise platforms.

The role requires experience with ERP/CRM tools, SQL queries, and reporting, plus strong communication to

Qualifications

Background supporting ERP, CRM, or financial/operational software.
Industry experience in homebuilding, construction, real estate, or manufacturing is a plus.
Familiarity with SQL, reporting tools, system integrations, and application administration.
Strong problem-solving abilities and excellent written/verbal communication.

Responsibilities

Troubleshoot and resolve user issues across ERP/CRM/financial systems.
Run SQL queries and use reporting tools to review ERP data and ensure accuracy.
Monitor data synchronization and investigate failed transactions across systems.
Assist with system upgrades, patches, and testing; validate test environments after changes.
Create and maintain knowledge base articles/SOPs; train departments on best practices.
Collaborate with internal teams and vendors to optimize workflows and automation.
Assist with user access, security reviews, and tier-2 IT help desk requests.