ERP & CRM Systems Administrator: Data, Integrations & Upgrades

Dream Finders Homes; Bluffton (SC); Vor Ort; USD 70.000 - 90.000; Vollzeit

Benefits dieser Stelle

Health Insurance - Medical, Dental & &

Vacation & Holidays -- generous PTO &

401(k) Savings Plan with company match

Employee Wellness and Employee Support

Home Purchase Discount for Associates

Pet Insurance

Zusammenfassung

Dream Finders Homes in Bluffton, SC, is seeking an IT Application Support Specialist to maintain ERP and core business systems, troubleshoot user issues, and support software upgrades.

You will run SQL queries, review data, and maintain reporting accuracy while collaborating with internal teams and vendors to optimize workflows.

The role requires strong problem-solving, communication, and a customer-service mindset in a fast-paced construction/real estate environment.

Qualifikationen

• Experience supporting ERP/CRM/financial software.
• Construction/homebuilding/real estate/mfg industry experience preferred.
• Familiarity with SQL and reporting tools.
• Understanding of system integrations and application administration.

Aufgaben

• Application Support: Troubleshoot and resolve user issues across Newstar, BuildPro, Salesforce, Oracle, and other business-critical systems.
• Data Integrity & Reporting: Run SQL queries and utilize reporting tools to review ERP data, identify discrepancies, and maintain reporting accuracy.
• Integrations & Monitoring: Monitor cross-system data synchronization and investigate failed or incomplete transactions.
• Upgrades & Testing: Assist with system upgrades, patches, and enhancements; validate test environments following database refreshes or configuration changes.
• Documentation & Training: Maintain ticket tracking, build knowledge base articles/SOPs, and train business departments on system best practices.
• Cross-Functional Collaboration: Partner with internal teams and external vendors to optimize workflows, automate processes, and resolve technical issues.
• User & Help Desk Administration: Assist with user access, security reviews, and tier-2 IT help desk service requests.

Kenntnisse

Problem-solving abilities

Excellent communication

Customer-service mindset

Self-starter

Tools

Newstar

BuildPro

Salesforce

Oracle

HubSpot

SQL Server

Citrix

ConnectWise

DocuSign

InformXL

Jobbeschreibung

Dream Finders Homes in Bluffton, SC, is seeking an IT Application Support Specialist to maintain ERP and core business systems, troubleshoot user issues, and support software upgrades.

You will run SQL queries, review data, and maintain reporting accuracy while collaborating with internal teams and vendors to optimize workflows.

The role requires strong problem-solving, communication, and a customer-service mindset in a fast-paced construction/real estate environment.