ERP & IT Operations Program Manager

YOUNG LA TRADING CO LLC; Los Angeles (CA); On-site; USD 120,000 - 140,000; Full time

Benefits offered by this job

Dental

Medical

Vision

Life

401K

401K Roth

Employee discounts

Job summary

YoungLA, a fast-growing Men’s Fitness Lifestyle Clothing brand based in Chatsworth, CA, is seeking an experienced IT Operations Program Manager for a full-time, on-site role reporting to the VP of Technology. The position focuses on providing WMS, ERP and IT systems support across the business.

You will lead cross-functional rollout with vendors, configure Manhattan Active WMS, manage NetSuite integrations, data governance, training, and documentation, ensuring data accuracy and seamless system

Qualifications

• Experience with NetSuite ERP.
• Experience with WMS software and warehouse operation.
• Experience with Manhattan WMS preferred.
• Experience with Shopify is a plus.
• Experience in technical support role.
• Experience in project management.
• Strong hardware and software troubleshooting skills.

Responsibilities

• Support cross-functional execution for our core operational and hardware / software rollout.
• Work closely with vendors to design, implement, and maintain seamless integrations with other business applications.
• Manhattan Active WMS configurations and support.
• Support Celigo integrations between systems and monitor flow errors.
• Develop and manage reports, dashboards, templates, and customizations to NetSuite.
• Use best practices for NetSuite configuration and customization to meet business needs.
• Ensure the smooth operation of NetSuite processes, troubleshoot issues, and provide timely resolutions.
• Troubleshoot and resolve integration issues to ensure data accuracy and consistency.
• Implement data governance policies and procedures to maintain data quality.
• Create documentation of configurations, customizations, and processes to aid in knowledge transfer and support future system enhancements.
• Conduct training sessions for end-users to ensure they can effectively navigate and utilize NetSuite.
• Create user guides and training materials as needed.
• Assist with onboarding and offboarding process, ensuring a smooth transition for their IT needs.
• Perform other related duties as assigned to contribute to the overall success of the IT team.
• Oversee management of devices including desktop computers, laptops, iPads, printers, scanners etc.

Skills

Analytical skills

Problem solving

Detail-oriented

Teamwork

Independent work

Tools

NetSuite ERP

Manhattan WMS

Shopify

Job description

YoungLA, a fast-growing Men’s Fitness Lifestyle Clothing brand based in Chatsworth, CA, is seeking an experienced IT Operations Program Manager for a full-time, on-site role reporting to the VP of Technology. The position focuses on providing WMS, ERP and IT systems support across the business.

You will lead cross-functional rollout with vendors, configure Manhattan Active WMS, manage NetSuite integrations, data governance, training, and documentation, ensuring data accuracy and seamless system