IT Operations Program Manager — NetSuite & WMS Specialist

YoungLA; Los Angeles (CA); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Employee merchandise discounts

Job summary

YoungLA is seeking an experienced IT Operations Program Manager to lead ERP/WMS and IT systems support in our growing retail and ecommerce environment. This on-site role in Los Angeles involves integrating NetSuite with warehouse systems, managing Celigo integrations, and delivering reliable data governance across platforms.

You will drive cross-functional rollout efforts, configure Manhattan WMS, support Shopify integrations, and develop reports and dashboards.

Qualifications

• Experience with NetSuite ERP.
• Experience with WMS software and warehouse operations.
• Experience with Manhattan WMS preferred.
• Experience with Shopify is a plus.
• Experience in a technical support role.
• Experience in project management.
• Strong hardware and software troubleshooting skills.

Responsibilities

• Support cross-functional execution for our core operational and hardware / software rollout.
• Work closely with vendors to design, implement, and maintain seamless integrations with other business applications.
• Manhattan Active WMS configurations and support.
• Support Celigo integrations between systems and monitor flow errors.
• Develop and manage reports, dashboards, templates, and customizations to NetSuite.
• Use best practices for NetSuite configuration and customization to meet business needs.
• Ensure the smooth operation of NetSuite processes, troubleshoot issues, and provide timely resolutions.
• Troubleshoot and resolve integration issues to ensure data accuracy and consistency.
• Implement data governance policies and procedures to maintain data quality.
• Create documentation of configurations, customizations, and processes to aid in knowledge transfer and support future system enhancements.
• Conduct training sessions for end-users to ensure they can effectively navigate and utilize NetSuite.
• Create user guides and training materials as needed.
• Assist with onboarding and offboarding process, ensuring a smooth transition for their IT needs.
• Perform other related duties as assigned to contribute to the overall success of the IT team.
• Oversee management of devices including desktop computers, laptops, iPads, printers, scanners etc .

Skills

Analytical skills

Problem solving

Teamwork

Communication

Tools

NetSuite ERP

Manhattan WMS

Shopify

Job description

YoungLA is seeking an experienced IT Operations Program Manager to lead ERP/WMS and IT systems support in our growing retail and ecommerce environment. This on-site role in Los Angeles involves integrating NetSuite with warehouse systems, managing Celigo integrations, and delivering reliable data governance across platforms.

You will drive cross-functional rollout efforts, configure Manhattan WMS, support Shopify integrations, and develop reports and dashboards.