ERP & Helpdesk IT Technician – Hybrid

Gellert Global Group; Town of Almena (WI); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Company-paid life and accident insurance

Paid-time off and flexible work schedules

Education assistance program

Annual bonus opportunity

Job summary

A leading food importing company is seeking an Entry-Level IT Support Professional in Wisconsin. The role involves providing application support for ERP systems and delivering technical assistance to ensure efficient operations. Ideal candidates will have a Bachelor's degree in IT or a related field, strong troubleshooting abilities, and a commitment to customer service. The position offers a competitive salary of $70,000 - $90,000 annually alongside comprehensive benefits and growth opportunities.

Qualifications

• Hands-on experience with IT security and hardware/software systems.
• Strong understanding of ERP functionalities and business systems.
• Excellent verbal and written communication skills.

Responsibilities

• Deliver application support for ERP systems to ensure smooth operations.
• Provide prompt technical support for IT-related issues.
• Collaborate with internal and external partners to improve processes.

Skills

Problem-solving

Customer service orientation

Team collaboration

Technical troubleshooting

Education

Bachelor’s degree in Information Technology or related field

Tools

Microsoft 365

Windows OS

Job description

A leading food importing company is seeking an Entry-Level IT Support Professional in Wisconsin. The role involves providing application support for ERP systems and delivering technical assistance to ensure efficient operations. Ideal candidates will have a Bachelor's degree in IT or a related field, strong troubleshooting abilities, and a commitment to customer service. The position offers a competitive salary of $70,000 - $90,000 annually alongside comprehensive benefits and growth opportunities.