IT Help Desk & Systems Support Technician

Tandem Foods; Pittsburgh (Allegheny County); Presencial; USD 40 000 - 50 000; Tempo integral

Resumo da oferta

A food and beverage manufacturing company based in Pittsburgh is seeking a knowledgeable IT Technician to join their team. The Technician will provide technical support, manage hardware/software deployments, and maintain key systems. Ideal candidates should have a Bachelor's degree in a related field and 2-5 years of IT support experience. This role offers a salary range of $40,000 to $50,000 and the opportunity for professional growth in a fast-paced environment.

Qualificações

• Bachelor of Science in Information Systems, IT, Cybersecurity, or related field.
• 2-5 years of experience in IT support or similar role.
• Strong verbal and written communication skills.

Responsabilidades

• Provide technical support for end users via phone, email, or in person.
• Troubleshoot and resolve hardware and software issues.
• Document technical procedures and best practices.

Conhecimentos

Customer service

Troubleshooting

Networking concepts

Microsoft 365

Analytical thinking

Formação académica

Bachelor of Science in Information Systems

CompTIA A+

CompTIA Network+

CompTIA Security+

Cisco CCNA

Ferramentas

Windows environment

ERP systems

VoIP systems

IP cameras

Descrição da oferta de emprego

A food and beverage manufacturing company based in Pittsburgh is seeking a knowledgeable IT Technician to join their team. The Technician will provide technical support, manage hardware/software deployments, and maintain key systems. Ideal candidates should have a Bachelor's degree in a related field and 2-5 years of IT support experience. This role offers a salary range of $40,000 to $50,000 and the opportunity for professional growth in a fast-paced environment.