Remote Application Analyst II - IT & Vendor Liaison

Washington University; Missouri; Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Transit benefit (U-Pass)

Retirement plan (403(b))

Vacation time and holidays

Job summary

Washington University is seeking an Application Analyst II to support enterprise applications across the university. You will analyze business needs, configure and administer applications, advise users, manage incidents, and collaborate with vendors to plan upgrades and enhancements.

The role emphasizes customer service, documentation, and improving adoption of applications while aligning with WashU initiatives in research, teaching, and administration. Remote-friendly within the US.

Qualifications

• Bachelor’s degree or combination of education and/or experience may substitute for minimum education.
• 2 Years Relevant Experience
• No specific certification/professional license required for this position.

Responsibilities

• Plan & analyze with stakeholders to understand key use-cases and requirements.
• Advise end users on application best practices and functionality.
• Coordinate vendor upgrades, testing, and impact analysis; develop mitigation plans.

Skills

Systems Analysis

Vendor Management

Incident Management

Customer Service

Requirements Gathering

Process Improvement

Education

Bachelor's degree

Job description

Washington University is seeking an Application Analyst II to support enterprise applications across the university. You will analyze business needs, configure and administer applications, advise users, manage incidents, and collaborate with vendors to plan upgrades and enhancements.

The role emphasizes customer service, documentation, and improving adoption of applications while aligning with WashU initiatives in research, teaching, and administration. Remote-friendly within the US.