ERP & BI Lead for Manufacturing Ops

Western Enterprises; Westlake (OH); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company matching

Career growth opportunities

Job summary

Western Enterprises, part of the Marmon family, seeks a hands-on Business Systems Analyst to own ERP support, manage external vendor relationships, and drive analytics and automation projects day-to-day at its Westlake, OH site.

You will build BI dashboards, translate business needs into technical solutions, and lead AI-enabled improvements across order entry and AP/AR workflows with IT and external partners.

Qualifications

• 5+ years in a business systems analyst, ERP analyst, or similar hybrid business/technology role in a manufacturing or industrial environment.
• Hands-on experience building BI dashboards (Power BI, Fabric, or similar) and working directly with ERP data.
• Demonstrated experience managing external IT vendors/SOWs, including scope and cost negotiation.
• Practical exposure to applying AI tools to business processes (not a data science/ML engineering role).
• Comfortable operating independently in a single-site, lean-team environment with no direct reports.

Responsibilities

• Serve as the primary business-side point of contact for Guide Technologies and other external technical vendors.
• Triage, prioritize, and track day-to-day ERP support issues; elevate appropriately and hold vendors accountable to SLAs.
• Develop, negotiate, and manage Statements of Work for IT infrastructure and system projects, in coordination with Marmon P&R IT.
• Design and build BI dashboards for operations, finance, and production leadership.
• Define reporting requirements with business stakeholders and translate them into data/reporting solutions.
• Identify and implement practical AI-enabled improvements to core workflows, starting with order entry and AP/AR streamlining.
• Partner with Marmon P&R's IT/AI team on tool selection and governance; ensure solutions fit approved enterprise tools.
• Support real-time production cell and equipment monitoring initiatives, working with plant engineering and external integrators.
• Coordinate data and code uploads to equipment/controllers as needed for production technology projects.
• Maintain a working knowledge of Western's current ERP configuration, customizations, and pain points.
• Build the business case, requirements documentation, and readiness assessment ahead of a future ERP upgrade or replacement.
• Guide Technologies engagement is running against clearly scoped, tracked SOWs — no ambiguity on cost, timeline, or deliverables.
• At least one BI dashboard and one AI-enabled process improvement are live and adopted by the business.
• A documented current-state assessment of the ERP environment exists, ready to feed into upgrade/replacement planning.

Skills

BI dashboards

Vendor management

ERP data

AI tools

Tools

Power BI

Fabric

Infor LN

Microsoft D365

Job description

Western Enterprises, part of the Marmon family, seeks a hands-on Business Systems Analyst to own ERP support, manage external vendor relationships, and drive analytics and automation projects day-to-day at its Westlake, OH site.

You will build BI dashboards, translate business needs into technical solutions, and lead AI-enabled improvements across order entry and AP/AR workflows with IT and external partners.