ERP & BI Leader — AI-Driven Ops & Analytics

Western Enterprises; Westlake (OH); Hybrid; USD 105,000 - 140,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) with company matching

Leadership development

Collaborative environment

Job summary

Western Enterprises, part of Marmon Holdings, is seeking a Sr. Business Systems Analyst to own ERP support, vendor SOWs, and analytics in Westlake, OH.

You’ll drive business-facing projects, BI, and AI-enabled improvements, shaping the path toward ERP upgrades and system changes across the plant and office. In this single-site, lean-team role, you’ll collaborate with Guide Technologies and Marmon P&R IT to deliver practical data solutions, ensure SLA-driven vendor performance, and translate

Qualifications

• 5+ years in a business systems analyst or ERP analyst role in a manufacturing or industrial environment.
• Hands-on experience building BI dashboards (Power BI, Fabric, or similar) and working directly with ERP data.
• Demonstrated experience managing external IT vendors/SOWs, including scope and cost negotiation.
• Practical exposure to applying AI tools to business processes (not a data science/ML engineering role).
• Comfortable operating independently in a single-site, lean-team environment with no direct reports.
• Strong written and verbal communication; able to translate plant-floor and back-office needs into technical requirements and vice versa.
• Experience with ERP platforms used across Marmon P&R (Infor LN, Microsoft D365, or similar) is preferred.
• Exposure to production/equipment monitoring or IoT-type integrations in a manufacturing setting is preferred.
• Prior experience supporting or preparing for an ERP migration/upgrade is a plus.

Responsibilities

• Serve as the primary business-side point of contact for Guide Technologies and other external technical vendors.
• Triage, prioritize, and track day-to-day ERP support issues; escalate appropriately and hold vendors accountable to SLAs.
• Develop, negotiate, and manage Statements of Work for IT infrastructure and system projects, in coordination with Marmon P&R IT.
• Design and build BI dashboards for operations, finance, and production leadership.
• Define reporting requirements with business stakeholders and translate them into data/reporting solutions.
• Identify and implement practical AI-enabled improvements to core workflows, starting with order entry and AP/AR streamlining.
• Partner with Marmon P&R's IT/AI team on tool selection and governance; ensure solutions fit approved enterprise tools.
• Support real-time production cell and equipment monitoring initiatives, working with plant engineering and external integrators.
• Coordinate data and code uploads to equipment/controllers as needed for production technology projects.
• Maintain a working knowledge of Western's current ERP configuration, customizations, and pain points.
• Build the business case, requirements documentation, and readiness assessment ahead of a future ERP upgrade or replacement.
• Guide Technologies engagement is running against clearly scoped, tracked SOWs — no ambiguity on cost, timeline, or deliverables.
• At least one BI dashboard and one AI-enabled process improvement (e.g., order entry or AP/AR automation) are live and adopted by the business.
• A documented current-state assessment of the ERP environment exists, ready to feed into upgrade/replacement planning when Western comes up in the Marmon P&R ERP queue.
• Reports administratively to the Controller, Western Enterprises, with a functional/dotted-line relationship to the Marmon P&R VP, IT organization for standards, tooling, and vendor governance alignment.
• Works day-to-day with plant operations, finance, and Guide Technologies; coordinates periodically with Marmon P&R IT leadership on ERP roadmap and AI tooling.

Skills

BI dashboards

Vendor management

ERP data experience

AI tools in business

Communication

Tools

Infor LN

Microsoft D365

Guide Technologies

Job description

Western Enterprises, part of Marmon Holdings, is seeking a Sr. Business Systems Analyst to own ERP support, vendor SOWs, and analytics in Westlake, OH.

You’ll drive business-facing projects, BI, and AI-enabled improvements, shaping the path toward ERP upgrades and system changes across the plant and office. In this single-site, lean-team role, you’ll collaborate with Guide Technologies and Marmon P&R IT to deliver practical data solutions, ensure SLA-driven vendor performance, and translate