ER Unit Secretary – Sign-On Bonus Eligible

UMass Memorial Medical Group; Groton (MA); On-site; USD 24,000 - 39,000; Full time

Job summary

UMass Memorial Health in Groton, MA is seeking a unit clerk/clerical assistant to support the Emergency Room with patient records, communications, and administrative tasks. Under Nurse Director supervision, you will perform clerical and clinical duties on the unit.

The role requires a high school diploma (medical terminology helpful) and strong computer and communication skills. Hospital experience and Meditech familiarity preferred.

Qualifications

• High School diploma/GED required.
• Preferred: Medical Assistant certification.
• Classes in medical terminology preferred.
• Computer skills required.
• Excellent interpersonal and communication skills.
• Demonstrated prioritization and organizational skills.

Responsibilities

• Performs clerical functions on the patient care unit and/or other patient care areas.
• Assembles patient records.
• Files and documents patient information (lab reports, x-rays).
• Keeps records up-to-date and organized.
• Transcribes physician orders accurately and timely.
• Initiates orders via order entry system.
• Facilitates effective communication and coordinates unit activities.
• Answers telephone appropriately and courteously.
• Takes and relays messages promptly.
• Places calls to physicians and ancillary services as requested.
• Greets and directs visitors and staff.
• Opens, sorts and routes mail.
• Orders, receives and stocks inventory of stationary and forms.
• Assists the manager with administrative duties.

Skills

Computer skills

Interpersonal communication

Prioritization

Organizational skills

Follow complex instructions

Education

High School diploma/GED

Medical Assistant certification

Medical terminology coursework

Tools

Meditech

Job description

UMass Memorial Health in Groton, MA is seeking a unit clerk/clerical assistant to support the Emergency Room with patient records, communications, and administrative tasks. Under Nurse Director supervision, you will perform clerical and clinical duties on the unit.

The role requires a high school diploma (medical terminology helpful) and strong computer and communication skills. Hospital experience and Meditech familiarity preferred.