ER Unit Secretary: Patient Care & Admin Support

UMass Memorial Health; Massachusetts; On-site; USD 24,000 - 39,000; Full time

Benefits offered by this job

Signing bonus

Job summary

UMass Memorial Health is seeking a Clerical/Administrative Support role to assist in the Emergency Department. The position operates within a fast-paced medical unit and supports patient care through accurate documentation, records management, and efficient communication.

Responsibilities include transcribing orders, updating patient records, and coordinating unit activities. Requirements include a high school diploma; Medical Assistant certification is preferred.

Qualifications

• Requires high school diploma or GED.
• Medical Assistant certification preferred.
• Proficiency with computers and medical terminology is valued.

Responsibilities

• Performs clerical functions on the patient care unit and/or other patient care areas as assigned.
• Assembles patient records and files documents (labs, X-ray reports).
• Keeps records up-to-date and organized; ensures forms are available.
• Transcribes physician orders accurately and timely.
• Initiates orders via the order entry system; facilitates communication within the unit.
• Greets visitors and directs staff and physicians; answers phones courteously.

Skills

Computer skills

Interpersonal communication

Prioritization

Organizational skills

Follow complex instructions

Education

High School diploma/GED

Tools

Meditech

Job description

UMass Memorial Health is seeking a Clerical/Administrative Support role to assist in the Emergency Department. The position operates within a fast-paced medical unit and supports patient care through accurate documentation, records management, and efficient communication.

Responsibilities include transcribing orders, updating patient records, and coordinating unit activities. Requirements include a high school diploma; Medical Assistant certification is preferred.