ER Unit Secretary & Care Coordination

C100 UMass Memorial Medical Center, Inc.; United States; On-site; USD 23,000 - 41,000; Full time

Benefits offered by this job

Signing bonus possible

Job summary

UMass Memorial Health is seeking a unit receptionist for the Emergency Room support team. The role involves directing patients and visitors, answering calls, and relaying messages while supporting charting and order entry in a fast-paced hospital setting.

The position emphasizes accuracy, multi-tasking, and clear communication with medical staff and patients. A knowledge of office procedures and basic computer skills is essential; a signing bonus may be available during interview discussions.

Qualifications

• Ability to handle multiple priorities and effective communication.
• 3 to 12 months experience in a relevant role.
• Knowledge of office procedures and operation of office equipment such as computers.

Responsibilities

• Serves as unit receptionist; directs patients, visitors and others.
• Answers telephone and intercom; takes and relays messages.
• Transcribes physician orders and enters them into the system.
• Maintains patient charts and other medical records; prepares reports.

Skills

Multiple priorities handling

Effective communication

Education

High school + specialized training

Office procedures & equipment knowledge

Job description

UMass Memorial Health is seeking a unit receptionist for the Emergency Room support team. The role involves directing patients and visitors, answering calls, and relaying messages while supporting charting and order entry in a fast-paced hospital setting.

The position emphasizes accuracy, multi-tasking, and clear communication with medical staff and patients. A knowledge of office procedures and basic computer skills is essential; a signing bonus may be available during interview discussions.