ER Registration Specialist — Fast Check-In & Insurance

Covenant Health; Harriman (TN); On-site; USD 30,000 - 46,000; Part time

Job summary

Roane Medical Center is seeking an Emergency Department Patient Registration Specialist to coordinate the registration for all patient encounters in the ED, including quick registration, demographic and financial data collection, insurance verification, and upfront payment processing. This 24/7 role supports ED operations and EMS, with emphasis on accuracy and EMTALA compliance.

The position is PRN/OCC with variable shifts; responsibilities include managing front desk flow, issuing receipts,

Qualifications

• Minimum 6 months customer-facing experience is preferred.
• Basic computer skills required for data entry and registration.
• Familiarity with healthcare privacy and EMTALA-related processes is a plus.

Responsibilities

• Performs quick ED registration and collects demographic and financial data.
• Verifies insurance benefits and collects co-pays/deposits for ED visits.
• Uses electronic systems to complete registration forms and explain procedures to patients.
• Maintains ED registration status and supports 24/7 operations with professionalism.
• Assists with front desk patient flow and escalation steps as needed.

Skills

Customer service

Data entry

Education

High School Diploma or GED

Job description

Roane Medical Center is seeking an Emergency Department Patient Registration Specialist to coordinate the registration for all patient encounters in the ED, including quick registration, demographic and financial data collection, insurance verification, and upfront payment processing. This 24/7 role supports ED operations and EMS, with emphasis on accuracy and EMTALA compliance.

The position is PRN/OCC with variable shifts; responsibilities include managing front desk flow, issuing receipts,