ER Registration Specialist: Fast, Caring Patient Intake

East Georgia Regional Medical Center; Statesboro (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

East Georgia Regional Medical Center in Statesboro, GA is seeking an ER Registrar to manage patient intake and registration in the Emergency Department. You will gather and verify personal, insurance, and medical information while delivering courteous service to patients and families, ensuring accuracy and confidentiality of records.

Responsibilities include verifying insurance, collecting co-pays, coordinating with clinical and administrative teams, and supporting efficient department

Qualifications

• Strong communication and customer service skills.
• Knowledge of insurance verification and basic medical terminology.
• Ability to maintain accuracy and attention to detail in a fast-paced environment.

Responsibilities

• Greets patients and families professionally and with compassion.
• Registers patients for emergency services and collects required information.
• Verifies patient identity and insurance details and updates records as needed.
• Obtains signatures on consent forms and explains each consent.
• Verifies insurance coverage and eligibility for billing purposes.
• Collects patient co-pays or deductibles and informs about financial obligations.
• Assists patients with insurance requirements and questions.
• Documents when patients cannot sign forms and records nursing sign-off when needed.
• Verifies insurance plan codes for accurate payments.
• Compiles paperwork for quick retrieval and processing of visits.
• Places armbands for proper patient identification.
• Notifies departments of patient arrival and follows up if wait times are long.
• Maintains communication during emergencies and follows incident plans.
• Performs other duties as assigned and maintains reliable attendance.
• Complies with all policies and standards.

Skills

Strong communication and customer

Insurance verification knowledge

Attention to detail in fast-paced env

Familiarity with EHR systems

Confidential information handling

Interpersonal skills with patients and

Calm under pressure in emergencies

Education

Post-secondary education in medical/healthcare administration

Job description

East Georgia Regional Medical Center in Statesboro, GA is seeking an ER Registrar to manage patient intake and registration in the Emergency Department. You will gather and verify personal, insurance, and medical information while delivering courteous service to patients and families, ensuring accuracy and confidentiality of records.

Responsibilities include verifying insurance, collecting co-pays, coordinating with clinical and administrative teams, and supporting efficient department