ER Registration Specialist — Calm, Patient-Focused Intake

Mountain View Regional; Las Cruces (NM); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision, and life保险

Generous PTO

Extended Illness Bank (EIB)

Matching 401(k)

Career advancement opportunities

Rewards & Recognition

Exclusive discounts

Job summary

Mountain View Regional Medical Center in Las Cruces, NM is seeking an ER Registrar for full-time registration in the Emergency Room. The role focuses on patient intake, collecting and verifying personal and insurance information, and delivering compassionate service to patients and families.

The position requires attention to accuracy, confidentiality, and smooth coordination with clinical and administrative teams to support efficient ER operations.

Qualifications

• Post-secondary education or training in medical office administration or healthcare administration preferred.
• 0-2 years of experience in healthcare settings including patient registration or front desk admissions preferred

Responsibilities

• Greets patients and families in a professional and compassionate manner.
• Registers patients for emergency services and collects required information.
• Verifies patient identification and insurance details.
• Obtains signatures on consent forms and explains them.
• Verifies insurance coverage and eligibility for billing.
• Collects co-pays and informs patients of financial obligations.
• Assists patients with understanding insurance requirements.
• Documents when patient cannot sign forms and nursing signs off.
• Notifies relevant departments when patients arrive or wait times increase.
• Maintains accurate records and ensures proper armband identification.

Skills

Communication

Customer service

Insurance verification

Medical terminology

EHR systems

Data accuracy

Confidentiality

Interpersonal skills

Calm under pressure

Education

Post-secondary education

Tools

Registration software

Job description

Mountain View Regional Medical Center in Las Cruces, NM is seeking an ER Registrar for full-time registration in the Emergency Room. The role focuses on patient intake, collecting and verifying personal and insurance information, and delivering compassionate service to patients and families.

The position requires attention to accuracy, confidentiality, and smooth coordination with clinical and administrative teams to support efficient ER operations.