ER Registrar II: Patient Access & Admin Support

AnMed; Piedmont (SC); On-site; USD 25,000 - 30,000; Full time

Job summary

AnMed Emergency Business Office (EBO) in Piedmont, SC seeks a Registrar II to manage patient registration and collect liability for emergency services following EMTALA guidelines. This role also serves as an Emergency Services Secretary, supporting clinicians and staff with confidentiality and effective communication.

Responsibilities include completing registrations, educating patients on forms, verifying insurance, collecting payments, and maintaining PHI confidentiality.

Qualifications

• Required: High School diploma or GED.
• Required: Excellent communication skills, written and verbal.
• Required: Prior experience in customer service.
• Preferred: Knowledge of medical terminology.
• Preferred: Prior experience with medical insurance including commercial and government carriers.
• Preferred: Knowledge of HIPAA, Corporate Compliance and Regulations.
• Preferred: EPIC experience.

Responsibilities

• Accurately complete registration for each patient.
• Explain/educate patients on forms and potential patient financial responsibility.
• Research insurance verification and communicate discrepancies to patients.
• Collect patient liability for emergency services (co-pays, deductibles, Out Of Pocket).
• Maintain confidentiality of patient information (PHI).
• Order patient supply items as requested by clinical teammates.

Skills

Excellent communication

Customer service experience

HIPAA knowledge

Medical terminology knowledge

Education

High School diploma or GED

Tools

EPIC

Job description

AnMed Emergency Business Office (EBO) in Piedmont, SC seeks a Registrar II to manage patient registration and collect liability for emergency services following EMTALA guidelines. This role also serves as an Emergency Services Secretary, supporting clinicians and staff with confidentiality and effective communication.

Responsibilities include completing registrations, educating patients on forms, verifying insurance, collecting payments, and maintaining PHI confidentiality.