Registrar II - AnMed Piedmont

AnMed; Piedmont (SC); On-site; USD 25,000 - 30,000; Full time

Job summary

AnMed Emergency Business Office (EBO) in Piedmont, SC seeks a Registrar II to manage patient registration and collect liability for emergency services following EMTALA guidelines. This role also serves as an Emergency Services Secretary, supporting clinicians and staff with confidentiality and effective communication.

Responsibilities include completing registrations, educating patients on forms, verifying insurance, collecting payments, and maintaining PHI confidentiality.

Qualifications

• Required: High School diploma or GED.
• Required: Excellent communication skills, written and verbal.
• Required: Prior experience in customer service.
• Preferred: Knowledge of medical terminology.
• Preferred: Prior experience with medical insurance including commercial and government carriers.
• Preferred: Knowledge of HIPAA, Corporate Compliance and Regulations.
• Preferred: EPIC experience.

Responsibilities

• Accurately complete registration for each patient.
• Explain/educate patients on forms and potential patient financial responsibility.
• Research insurance verification and communicate discrepancies to patients.
• Collect patient liability for emergency services (co-pays, deductibles, Out Of Pocket).
• Maintain confidentiality of patient information (PHI).
• Order patient supply items as requested by clinical teammates.

Skills

Excellent communication

Customer service experience

HIPAA knowledge

Medical terminology knowledge

Education

High School diploma or GED

Tools

EPIC

Job description

AnMed Piedmont · AnMed Emergency Business Office (EBO) - Piedmont

Piedmont , SC

Hours per Week: 7:00PM-7:30AM (every other weekend and holiday rotation).

SUMMARY OF POSITION:

The Registrar II will maintain registration and accurately collect patient liability for emergency room services, while adhering to EMTALA guidelines. The Registrar II will additionally act as an Emergency Services Secretary. This role provides clerical support/assistance to providers and nursing staff, effectively communicating, multi-tasking, and is proficient in all emergency room processes. Individuals serving in the registration and secretary roles are responsible for providing excellent customer service to our patients, visitors and staff while maintaining confidentiality of our patients PHI.

SOME SPECIFIC DUTIES MAY INCLUDE:

• Accurately complete registration for each patient
• Accurately explains/educates patients on forms and potential patient financial responsibility
• Research insurance verification and communicate any discrepancy found in verification process to patients
• Collect patient liability for emergency services rendered including but not limited to co-pays, deductibles and Out Of Pocket expenses
• Maintain confidential information
• Order patient supply items as requested by clinical teammates

QUALIFICATIONS

Required

• High School diploma or GED
• Excellent communication skills, written and verbal
• Prior experience in customer service role

Preferred

• Knowledge of medical terminology
• Prior experience with medical insurance including commercial and government carriers
• Knowledge of HIPAA, Corporate Compliance and Regulations
• EPIC experience

About AnMed

Founded in 1908, AnMed is an independent, not-for-profit health system serving Upstate South Carolina and northeast Georgia. It is licensed for 648 beds and anchored by AnMed Medical Center, a 495-bed acute-care hospital that’s earned the prestigious Magnet designation from the American Nurses Credentialing Center since 2012. Also included are a heart and vascular center, a comprehensive cancer center, a maternity center, a behavioral health hospital, a rehabilitation hospital, and AnMed Integrated Therapy and AnMed Urgent Care locations. The AnMed Piedmont campus and its freestanding emergency department opened in 2025, and a new campus serving Clemson and Central is under construction and scheduled to open in 2027. Nearly 60 physician practices are also among service sites spread throughout the region. The system has 742 physicians on medical staff and more than 4,000 employees. Guided by core values of compassion, innovation, integrity, accountability and collaboration, AnMed was named one of the nation’s “Great Community Hospitals” by Becker’s Hospital Review. It’s also been named among the nation’s 165 top places to work in health care. It is one of three systems in the nation to earn the 2024 Carolyn Boone Lewis Equity of Care Award from the American Hospital Association. Learn more at AnMed.org.