ER Patient Services Liaison

Independence Health System; Butler, Northern (Butler County, KY); Hybrid; USD 21,000 - 39,000; Part time

Job summary

Independence Health System in the United States is seeking a part-time Customer Service Liaison for the Emergency Department. The role greets patients and families, communicates updates, and helps coordinate care with the clinical team.

Responsibilities include transporting patients and supplies, maintaining equipment, and providing clerical support while upholding compassionate, high-quality service in a fast-paced hospital setting.

Qualifications

• Minimum: Six months experience in a customer service role with clerical support and data entry.
• Preferred: Medical terminology knowledge.

Responsibilities

• Greet and assist Emergency Department patients and significant others.
• Serve as a communication link between patients and the healthcare team.
• Transport patients and supplies around the hospital.
• Provide clerical support as assigned.

Skills

Customer service

Clerical support

Data entry

Education

High School Diploma or equivalent

Medical Terminology

Job description

Independence Health System in the United States is seeking a part-time Customer Service Liaison for the Emergency Department. The role greets patients and families, communicates updates, and helps coordinate care with the clinical team.

Responsibilities include transporting patients and supplies, maintaining equipment, and providing clerical support while upholding compassionate, high-quality service in a fast-paced hospital setting.