ER Patient Access Specialist — Night Shift (12-hour)

Trinity Health; Grand Rapids (MI); On-site; USD 34,000 - 42,000; Full time

Job summary

Trinity Health in Grand Rapids seeks a dedicated Registration Clerk for the Emergency Department. You will greet patients, verify information, and enter data into the patient accounting system while obtaining necessary signatures and scanning documents.

On 12-hour night shifts, you will perform insurance eligibility checks, inform patients of balances, and refer complex cases to financial counseling as needed.

Qualifications

• Requires high school diploma; associate degree preferred or equivalent experience.
• Data entry skills of 50–60 keystrokes per minute.
• Excellent communication and organizational skills; ability to work with internal/external customers.

Responsibilities

• Register patients and verify demographic, clinical, financial, and insurance information.
• Enter data into patient accounting system and obtain patient signatures; scan documents.
• Process physician orders and perform online insurance eligibility checks; notify patient/guarantor of liabilities.

Skills

Data entry speed 50-60 wpm

Excellent communication

Interpersonal skills

Time management

Attention to detail

Education

High school diploma

Associate’s Degree

Job description

Trinity Health in Grand Rapids seeks a dedicated Registration Clerk for the Emergency Department. You will greet patients, verify information, and enter data into the patient accounting system while obtaining necessary signatures and scanning documents.

On 12-hour night shifts, you will perform insurance eligibility checks, inform patients of balances, and refer complex cases to financial counseling as needed.