ER Patient Access Specialist (Night Shift)

Banner Health; United States; On-site; USD 25,000 - 33,000; Full time

Job summary

Banner Health is seeking a Patient Access Services Representative in Mesa, AZ to be the first point of contact for patients entering care. You will verify insurance, collect financial liability, and ensure accurate, compliant registrations using multi-system technology.

The role emphasizes exceptional customer service, strong communication, and the ability to navigate fast-paced hospital settings such as ERs and clinics. Training is provided; shift is night hours with weekend rotation possible.

Qualifications

• High school diploma or GED required.
• Customer service or patient financial services experience preferred.
• Ability to manage multiple tasks in a fast-paced environment.
• Excellent interpersonal and written/oral communication skills.

Responsibilities

• Greet patients and verify identity, insurance, and registration.
• Collect patient financial liability and assist with counseling.
• Ensure documentation is accurate, secure, and compliant.
• Input demographic data into the EHR and manage registrations.
• Support patient flow in a fast-paced facility.

Skills

Customer service

Communication

Attention to detail

Tech-savvy

Education

High school diploma/GED

Tools

EHR systems

Job description

Banner Health is seeking a Patient Access Services Representative in Mesa, AZ to be the first point of contact for patients entering care. You will verify insurance, collect financial liability, and ensure accurate, compliant registrations using multi-system technology.

The role emphasizes exceptional customer service, strong communication, and the ability to navigate fast-paced hospital settings such as ERs and clinics. Training is provided; shift is night hours with weekend rotation possible.