ER Patient Access Specialist: Fast-Paced Registration

R1 RCM, Inc.; Marquette (MI); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM, Inc. is hiring a Patient Access Representative for Lifepoint Marquette General Hospital in the Emergency Department. This on-site role requires registering patients, verifying insurance, collecting payments, and supporting a smooth patient flow in a fast-paced ED.

You will interact with patients and families, navigate multiple systems, and work with nurses and physicians to ensure accurate and compassionate service. High school diploma or GED is required and training is provided.

Qualifications

• High School Diploma or GED required.
• Experience in patient access or front desk is a plus, but not required.
• Willingness to learn and adapt in a fast-paced hospital environment.

Responsibilities

• Welcome patients and families with compassionate service.
• Register patients accurately and check-in efficiently.
• Verify demographic and insurance information.
• Navigate multiple hospital systems while maintaining accuracy.
• Collect co-pays or payments when applicable.
• Answer questions with confidence and clarity.
• Support clinical teams to ensure smooth patient flow.
• Help minimize registration delays in the Emergency Department.

Skills

Customer service

Communication

Multitasking

Compassionate demeanor

Education

High School Diploma or GED

Tools

Hospital registration systems

Insurance verification systems

Job description

R1 RCM, Inc. is hiring a Patient Access Representative for Lifepoint Marquette General Hospital in the Emergency Department. This on-site role requires registering patients, verifying insurance, collecting payments, and supporting a smooth patient flow in a fast-paced ED.

You will interact with patients and families, navigate multiple systems, and work with nurses and physicians to ensure accurate and compassionate service. High school diploma or GED is required and training is provided.