ER Patient Access & Scheduling Specialist

Medical Center Enterprise; Enterprise (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Medical Center Enterprise is seeking a Registrar to assist patient care by accurately capturing and verifying demographic and insurance information during in-person and phone interactions, scheduling procedures, and maintaining complete patient records with excellent customer service.

Responsibilities include scheduling, pre-registering patients, verifying insurance eligibility, obtaining authorizations, collecting co-pays, and ensuring proper documentation in the electronic health record while

Qualifications

• Strong attention to detail in fast-paced medical settings.
• Excellent customer service and interpersonal skills.
• Experience with front desk, scheduling or patient registration preferred.

Responsibilities

• Regulates schedules based on procedure requirements and staffing needs.
• Pre-registers scheduled patients by obtaining accurate demographic information.
• Verifies insurance eligibility and collects applicable authorizations.
• Collects and records patient financial responsibility estimates.
• Maintains patient records and documents in the EHR with confidentiality.
• Answers patient inquiries and coordinates with physician offices as needed.

Skills

Attention to detail

Customer service

Communication skills

Education

Post secondary education or training in medical office administration or healthcare administration

Job description

Medical Center Enterprise is seeking a Registrar to assist patient care by accurately capturing and verifying demographic and insurance information during in-person and phone interactions, scheduling procedures, and maintaining complete patient records with excellent customer service.

Responsibilities include scheduling, pre-registering patients, verifying insurance eligibility, obtaining authorizations, collecting co-pays, and ensuring proper documentation in the electronic health record while