Patient Access & Scheduling Specialist

CHS Career Site; Kirksville (MO); On-site; USD 36,000 - 56,000; Full time

Job summary

The CHS Career Site is hiring a Registrar to support patient care by accurately capturing and verifying demographic and insurance information during in-person and telephone interactions. This role ensures a seamless registration process by scheduling procedures and maintaining complete patient records with strong customer service.

Responsibilities include verifying insurance eligibility, pre-registering patients, collecting co-pays, and communicating with physician offices.

Qualifications

• Post secondary education or training in medical office administration or healthcare administration preferred.
• 0-2 years of experience in patient registration, scheduling, or front desk/admissions.
• 0-2 years of experience in a customer service role preferred.

Responsibilities

• Interact with patients and families to provide courteous, timely assistance.
• Regulate schedules based on procedure requirements and staffing needs.
• Pre-register patients by obtaining accurate demographic information.
• Verify insurance eligibility and secure necessary authorizations.
• Collect and record patient financial responsibility estimates.
• Maintain registration documentation to ensure complete patient records.

Skills

Insurance verification

Medical terminology

EHR familiarity

Interpersonal skills

Attention to detail

Confidential information handling

Education

Post secondary education in medical administration

Tools

Registration software

Job description

The CHS Career Site is hiring a Registrar to support patient care by accurately capturing and verifying demographic and insurance information during in-person and telephone interactions. This role ensures a seamless registration process by scheduling procedures and maintaining complete patient records with strong customer service.

Responsibilities include verifying insurance eligibility, pre-registering patients, collecting co-pays, and communicating with physician offices.