Patient Registration & Scheduling Specialist

CHS Career Site; Victoria (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

CHS Career Site Registrar role supports patient care by accurately capturing demographic and insurance information during in-person and telephone interactions. This position schedules procedures, secures authorizations, and maintains organized patient records while providing exceptional customer service.

The candidate verifies insurance eligibility, collects financial responsibility estimates, and assists patients with understanding insurance requirements in a fast-paced healthcare setting.

Qualifications

• Postsecondary education in medical office administration preferred.
• 0-2 years of healthcare front desk experience required.
• 0-2 years of customer service experience preferred.

Responsibilities

• Interact with patients and families to address questions with courtesy.
• Regulate schedules based on procedure requirements and staffing.
• Pre-register patients by obtaining demographic information.
• Verify insurance eligibility and obtain necessary authorizations.
• Collect and record patient financial responsibility estimates.
• Document registration details to ensure complete medical records.
• Assist with understanding insurance requirements and questions.
• Place armbands for patient identification.
• Answer phone calls professionally and timely.
• Maintain regular attendance and comply with policies.

Skills

Insurance verification

EHR systems

Patient registration

Customer service

Attention to detail

Education

High school diploma

Tools

Registration software

Job description

CHS Career Site Registrar role supports patient care by accurately capturing demographic and insurance information during in-person and telephone interactions. This position schedules procedures, secures authorizations, and maintains organized patient records while providing exceptional customer service.

The candidate verifies insurance eligibility, collects financial responsibility estimates, and assists patients with understanding insurance requirements in a fast-paced healthcare setting.