ER Patient Access Coordinator - Part-Time

Jacksonville ER & Hospital, LLC; Jacksonville (FL); On-site; USD 19,000 - 25,000; Part time

Job summary

Jacksonville ER & Hospital, LLC is seeking a part-time Patient Service Representative to support front desk operations in the Emergency Center. You will greet patients, collect demographics, guide them to necessary services, and ensure accurate billing signatures.

The role emphasizes professional communication, confidentiality, and a commitment to patient safety. Prior ER or hospital experience is valued; a friendly, efficient environment is expected.

Qualifications

• High School Diploma or equivalent required.
• Minimum 2 years of experience as a Patient Access Representative in a Hospital, ER, or Clinic.
• Experience with medical registration, admitting and ER scheduling preferred.

Responsibilities

• Front desk greet patients, collect demographics and manage billing signatures.
• Direct patients to required services and maintain logs for records.
• Handle phone inquiries professionally and maintain a welcoming reception.
• Collect co-pays, process payments, and reconcile patient accounts daily.
• Maintain facility cleanliness and assist with general operations.
• Attend staff meetings and participate in performance improvement activities.

Skills

Strong communication skills

Organizational skills

Customer service

Education

High School Diploma or equivalent

Tools

EMR software

Job description

Jacksonville ER & Hospital, LLC is seeking a part-time Patient Service Representative to support front desk operations in the Emergency Center. You will greet patients, collect demographics, guide them to necessary services, and ensure accurate billing signatures.

The role emphasizes professional communication, confidentiality, and a commitment to patient safety. Prior ER or hospital experience is valued; a friendly, efficient environment is expected.