ER Case Manager: Discharge & Care Navigation

Memorial Healthcare System; Town of Florida (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Memorial Healthcare System is seeking an Entry Point Case Manager to provide utilization management and safe discharge planning for ED and entry-point patients. You will collaborate with the healthcare team to address care needs and coordinate appropriate services.

The role requires nursing expertise, with emphasis on discharge planning, patient education, and community resource linkage to ensure safe transitions and optimized outcomes.

Qualifications

• RN with active Florida license or eligible for licensure.
• BSN preferred for professional practice and leadership.
• Experience in case management within acute care is advantageous.

Responsibilities

• Identify ED patients with high utilization and coordinate discharge planning.
• Collaborate with ED physicians and care teams to determine admission status.
• Provide education and resources to patients and families for safe transitions.
• Develop relationships with community resources to improve outpatient access.

Skills

Case management

Discharge planning

Communication

Critical thinking

Education

Bachelor of Science in Nursing (BSN) preferred

Florida RN license

Job description

Memorial Healthcare System is seeking an Entry Point Case Manager to provide utilization management and safe discharge planning for ED and entry-point patients. You will collaborate with the healthcare team to address care needs and coordinate appropriate services.

The role requires nursing expertise, with emphasis on discharge planning, patient education, and community resource linkage to ensure safe transitions and optimized outcomes.