Equipment Service Operations Leader

Monroe Tractor; City of Binghamton (NY); Vor Ort; USD 60.000 - 85.000; Vollzeit

Benefits dieser Stelle

Competitive Paid Time Off Policy

Short/Long Term Disability

Annual Reviews

Generous Annual Incentive Bonus opportunity

Zusammenfassung

A construction and agricultural equipment dealer in Binghamton, NY, is looking for a Service Manager to lead their service department. The successful candidate will demonstrate strong leadership, customer service skills, and a commitment to company values. Responsibilities include managing service operations, training staff, and ensuring customer satisfaction. A competitive salary between $60,000 and $85,000 plus bonuses awaits the right individual, along with a comprehensive benefits package.

Qualifikationen

• 3 years or more of leadership experience within the equipment or auto service industry is required.
• Strong work ethic.
• Customer service experience is required.

Aufgaben

• Demonstrate company core values in all interactions with customers, vendors, and associates.
• Hire, train, develop, and motivate service department staff.
• Ensure all necessary shop equipment is in proper repair and safe working condition.
• Coordinate repairs and provide updates to customers throughout the repair process.
• Finalize customer work orders and prepare invoices.
• Manage the service business and shop activities.

Kenntnisse

Leadership experience

Strong work ethic

Customer service experience

Confidence in Microsoft Office

Jobbeschreibung

A construction and agricultural equipment dealer in Binghamton, NY, is looking for a Service Manager to lead their service department. The successful candidate will demonstrate strong leadership, customer service skills, and a commitment to company values. Responsibilities include managing service operations, training staff, and ensuring customer satisfaction. A competitive salary between $60,000 and $85,000 plus bonuses awaits the right individual, along with a comprehensive benefits package.