Equipment Rentals Support Specialist — Customer Service

U-Haul Co. of South Carolina; Wyoming (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Paid holidays

Life insurance

Gym Reimbursement Program

Job summary

U-Haul in Wyoming, Michigan, is seeking a Customer Service Representative to assist customers with products and services, manage rentals via smartphone-based U-Scan, and help maintain equipment on the lot. The role emphasizes safety and customer-first service.

Requires a high school diploma and a valid driver's license. The position includes on-the-job education and potential forklift certification during employment at U-Haul.

Qualifications

• Minimum high school diploma or equivalent.
• Valid driver’s license with a clean driving record.
• Experience in customer-facing roles is preferred.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Inspect and maintain equipment on the lot.
• Answer questions and educate customers about offerings.
• Process rental invoices and returns of equipment.
• Install hitches and trailer wiring when certified.
• Drive a forklift (certification offered upon employment).

Skills

Customer service

Clear communication

Safety awareness

Forklift operation

Education

High school diploma

Job description

U-Haul in Wyoming, Michigan, is seeking a Customer Service Representative to assist customers with products and services, manage rentals via smartphone-based U-Scan, and help maintain equipment on the lot. The role emphasizes safety and customer-first service.

Requires a high school diploma and a valid driver's license. The position includes on-the-job education and potential forklift certification during employment at U-Haul.