Customer Service Pro — Rentals & Equipment Support

U-Haul; Warren (MI); On-site; USD 29,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid holidays & sick days

401(k) Savings Plan

ESOP

Life insurance

Gym reimbursement

Job summary

U-Haul in Warren, MI is seeking a Customer Service Representative to be the face of our service team, helping customers with rentals, equipment inspections, and checking fluid levels. You will use U-Scan technology to manage rentals and assist with loading and securing items.

This role offers on-the-job education, a fast-paced environment, and opportunities to advance, with bonuses and a comprehensive benefits package including health insurance and paid time off.

Qualifications

• Minimum high school diploma or equivalent.
• Valid driver’s license with a good driving record.
• Customer service experience or aptitude is preferred.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use U-Scan to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Inspect and clean equipment on the lot and check fluid levels.

Skills

Customer service

Valid driver’s license

High school diploma

Communication skills

Problem solving

Education

High school diploma or equivalent

Tools

U-Scan technology

Forklift operation

Job description

U-Haul in Warren, MI is seeking a Customer Service Representative to be the face of our service team, helping customers with rentals, equipment inspections, and checking fluid levels. You will use U-Scan technology to manage rentals and assist with loading and securing items.

This role offers on-the-job education, a fast-paced environment, and opportunities to advance, with bonuses and a comprehensive benefits package including health insurance and paid time off.