Equipment & Rentals Customer Service Specialist

U-Haul; Lake Saint Louis (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Health insurance & prescription plans

Job summary

U-Haul is seeking a Customer Service Representative in Missouri to serve as the face of our service team, assisting customers with U-Haul products, dispatching and returning equipment, and using modern technology to manage rentals. You will join a supportive team, participate in ongoing education through U-Haul University, and have opportunities for advancement.

A high school diploma and valid driver's license are required.

Qualifications

• High school diploma or equivalent required.
• Valid driver’s license and ability to maintain a good driving record.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Problem solving

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative in Missouri to serve as the face of our service team, assisting customers with U-Haul products, dispatching and returning equipment, and using modern technology to manage rentals. You will join a supportive team, participate in ongoing education through U-Haul University, and have opportunities for advancement.

A high school diploma and valid driver's license are required.