Customer Service & Rentals Specialist

3M HEALTHCARE; Columbia Township (MO); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Health insurance

Paid holidays, vacation, and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Discounts on Apple products

Gym Reimbursement Program

Job summary

U-Haul is seeking a Customer Service Representative in Columbia, Missouri to assist customers with products, manage rentals via U-Scan, and ensure equipment is ready for use. The role includes lifting, inspecting, and educating customers on services, with opportunities for training through U-Haul University.

The position offers on-the-job education, safety-focused responsibilities, and potential certification programs such as propane and forklift training.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent or GED.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U‑Haul upon employment).
• Drive a forklift (certification offered through U‑Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U‑Haul education through U‑Haul University.

Skills

Customer service

Team player

Effective communication

Education

High school diploma or equivalent

Tools

U-Scan technology

Forklift operation

Job description

U-Haul is seeking a Customer Service Representative in Columbia, Missouri to assist customers with products, manage rentals via U-Scan, and ensure equipment is ready for use. The role includes lifting, inspecting, and educating customers on services, with opportunities for training through U-Haul University.

The position offers on-the-job education, safety-focused responsibilities, and potential certification programs such as propane and forklift training.