Equipment Rental Specialist

Viking Equipment Company of Knoxville, LLC; Florida; On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life &Dis

Disability Insurance

FSA and HSA programs

401(k) Plan with Company Match

Paid Holidays & Vacation

Job summary

Viking Equipment Company of Knoxville, LLC is seeking a Rental Coordinator to be the face of our rental department. This role focuses on connecting with customers, driving business through proactive engagement, and growing rental revenue.

The position offers weekday hours (7am–5pm) with a base pay of $24.00 per hour plus incentives and bonus potential. Benefits include medical, dental, vision, life, and disability insurance, plus 401(k) with company match.

Qualifications

• Excellent interpersonal and communication skills with a customer-first approach.
• Self-motivated and able to thrive in a fast-paced environment.
• Strong organizational skills with ability to manage multiple priorities.
• Proficient in Microsoft Office; familiar with rental or business software systems.
• Basic mechanical aptitude and ability to perform visual inspections of equipment.

Responsibilities

• Greet and assist walk-in and phone customers in a professional and welcoming manner.
• Build strong relationships with customers by understanding their projects, timelines, and equipment needs.
• Recommend appropriate equipment and attachments based on customer applications.
• Prepare and execute rental agreements accurately and efficiently.
• Follow up on quotes, upcoming needs, and rental opportunities.
• Manage equipment scheduling and utilization to maximize rental availability and revenue.
• Inspect equipment before and after rentals to ensure it is clean, functional, and ready for use.
• Maintain accurate records of fleet condition, location, and readiness.
• Coordinate equipment deliveries and pickups, including trailer logistics.
• Work with Service to address maintenance or repair needs.
• Collaborate with Sales, Parts, and Service teams to support a seamless customer experience.
• Promote and follow all safety policies related to equipment handling and dealership operations.

Skills

Interpersonal skills

Customer focus

Multi-tasking

Microsoft Office

Mechanical aptitude

Tools

Rental software

Office software

Job description

Viking Equipment Company of Knoxville, LLC is seeking a Rental Coordinator to be the face of our rental department. This role focuses on connecting with customers, driving business through proactive engagement, and growing rental revenue.

The position offers weekday hours (7am–5pm) with a base pay of $24.00 per hour plus incentives and bonus potential. Benefits include medical, dental, vision, life, and disability insurance, plus 401(k) with company match.