Equipment Rental Concierge

Wagner Equipment Co; Gypsum (CO); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

PTO 96 hours

Health insurance

Life insurance

401K match 7%

Tuition reimbursement

Employee Assistance Program

CEFCU benefits

Supplemental life & more

Phone plan discount

Job summary

Wagner Equipment Co. in Colorado is seeking a Rental Coordinator to help customers choose the right equipment and to coordinate daily rental transactions.

You will handle invoicing, contracts, and fleet records for CAT and non-CAT rentals, ensuring accuracy and timely processing.

This full-time role offers a comprehensive benefits package and a pay rate of $22.00–$26.00 per hour, plus 15% location differential.

Qualifications

• High School Diploma or GED required; college degree preferred.
• 1 year experience in a heavy equipment environment with customer service responsibilities preferred.
• 1+ years administrative/clerical experience and 1+ years customer service experience preferred.

Responsibilities

• Invoices Caterpillar and non-CAT rentals, damage charges, and demos.
• Performs all required steps to accurately and efficiently process AG, Caterpillar, and non-CAT rentals and invoices.
• Maintains records on all rental equipment that is transferred or sold out of the Rental Fleet.
• Understands and applies the applicable taxes to invoices.
• Receives and reviews shipping and receiving documents from the branches for accuracy and completeness.
• Assists the Rental Fleet Sales Administrator with preparation, processing, and distribution of rental, credit, and sales documents in a timely manner.
• Inputs lost-sales rental data into the computer.
• Uses DBS to input reservations, write rental contracts, process exchanges, write pick‑up tickets, close rental invoices, input data into the shipping and receiving screens, and process equipment transfers.
• Handles overdue rental contracts and expired reservations, and ensures that all contracts are current and signed.
• Coordinates shipping and receiving of the machines with the yard personnel.
• Thoroughly understands the rental process as to which inventory should be rented.
• Completes rental transactions through direct contact with customers.
• Assists walk‑in customers with information on the availability, job performance, and options of equipment in the rental fleet.
• Quotes rates and assists customers in making decisions on best equipment option.
• Assists the customer in financial, service, and rental issues relating to invoicing or account information.
• Assists customers in locating and choosing the correct machine for their job and application.
• Other duties as assigned by manager

Skills

Data Entry

Telephone Skills

Safety Knowledge

Reading/Writing Skills

Reasoning Skills

Organizational Skills

Communication Skills

Math Skills

Product Knowledge

MS Word

MS Excel

Education

High School Diploma or GED

College Degree Preferred

Computers, business courses preferred

1 year customer service experience

1+ years administrative/clerical experience

Tools

Microsoft Word

Microsoft Excel

Job description

Wagner Equipment Co. in Colorado is seeking a Rental Coordinator to help customers choose the right equipment and to coordinate daily rental transactions.

You will handle invoicing, contracts, and fleet records for CAT and non-CAT rentals, ensuring accuracy and timely processing.

This full-time role offers a comprehensive benefits package and a pay rate of $22.00–$26.00 per hour, plus 15% location differential.