Equipment-Ready Customer Service Specialist

U-Haul; Tooele (UT); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Health insurance

Paid holidays and vacation

401(k) Savings Plan

Employee discounts

Education opportunities

Job summary

U-Haul in Tooele, UT is seeking a Customer Service Representative to be the friendly face of our store, helping customers with rentals, equipment inspection, and product information. You will use U-Scan technology to dispatch and return equipment and support a cooperative team in a fast-paced environment.

The role offers on-the-job education, possible certifications, and opportunities to advance within U-Haul. A valid driver’s license and strong customer service mindset are essential for success.

Qualifications

• High school diploma or equivalent.
• Valid driver's license with clean driving record.
• Excellent customer service and communication skills.
• Willing to learn and use new technology.

Responsibilities

• Assist customers inside and outside the center with products and services.
• Use U-Scan tech to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Inspect and maintain equipment on the lot.
• Prepare rental invoices and process returns.
• Install hitches and trailer wiring.
• Participate in U-Haul University training.

Skills

Customer service

Teamwork

Communication

Education

High school diploma or equivalent

Tools

U-Scan technology

Forklift operation

Job description

U-Haul in Tooele, UT is seeking a Customer Service Representative to be the friendly face of our store, helping customers with rentals, equipment inspection, and product information. You will use U-Scan technology to dispatch and return equipment and support a cooperative team in a fast-paced environment.

The role offers on-the-job education, possible certifications, and opportunities to advance within U-Haul. A valid driver’s license and strong customer service mindset are essential for success.