Equipment & Customer Service Specialist

U-Haul; Grand Island (NE); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Life insurance

Paid holidays, vacation, and sick days

Job summary

U-Haul is seeking a Customer Service Representative in Grand Island, Nebraska. You will be the face of our service, assisting customers with products and services, and using U-Scan technology to manage rentals and inventory.

We offer on-the-job education, a fast-start environment, and incentives including paid interviews and bonuses upon completion of the company certification program. Join a team that helps customers move and travel smoothly.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Job description

U-Haul is seeking a Customer Service Representative in Grand Island, Nebraska. You will be the face of our service, assisting customers with products and services, and using U-Scan technology to manage rentals and inventory.

We offer on-the-job education, a fast-start environment, and incentives including paid interviews and bonuses upon completion of the company certification program. Join a team that helps customers move and travel smoothly.