Equipment & Customer Service Pro (Training Included)

U-Haul; Placentia (CA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Health insurance & Prescription plans,

Paid holidays, vacation, and sick days

401(k) Savings Plan

ESOP

Employee discounts

Job summary

U-Haul is seeking a Customer Service Representative to be the face of our service team. You will assist customers, manage rentals with U-Scan technology, and help move and inspect equipment on the lot. This role includes paid onboarding and ongoing education through U-Haul University.

We offer a supportive environment with opportunities for advancement, benefits when eligible, and a fast-paced, customer-facing schedule. Join us to help customers on their journeys and grow with the company.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative to be the face of our service team. You will assist customers, manage rentals with U-Scan technology, and help move and inspect equipment on the lot. This role includes paid onboarding and ongoing education through U-Haul University.

We offer a supportive environment with opportunities for advancement, benefits when eligible, and a fast-paced, customer-facing schedule. Join us to help customers on their journeys and grow with the company.