Equipment & Customer Service Specialist

U-Haul; East Perrine (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance & Prescription plans

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Paid holidays

Life insurance

Discounts on products

Job summary

U-Haul is seeking a Customer Service Representative to be the friendly face helping customers with our products and services. You will use U-Scan tech to manage rentals, inspect and move equipment, and provide accurate information to customers.

The role emphasizes teamwork, safety, and ongoing training through U-Haul University, with opportunities for advancement and benefits in a supportive store environment.

Qualifications

• Customer service experience preferred.
• Good communication and interpersonal skills required.
• Able to help customers with a friendly, patient attitude.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot and check fluid levels.
• Answer questions and educate customers about products and services.
• Prepare rental invoices and accept equipment returns.
• Install hitches and trailer wiring; propan e fills (certification offered).
• Drive a forklift (certification offered).
• Participate in ongoing U-Haul education via U-Haul University.

Skills

Customer service

Communication

Problem solving

Education

High school diploma or equivalent

Tools

U-Scan technology

Forklift operation

Job description

U-Haul is seeking a Customer Service Representative to be the friendly face helping customers with our products and services. You will use U-Scan tech to manage rentals, inspect and move equipment, and provide accurate information to customers.

The role emphasizes teamwork, safety, and ongoing training through U-Haul University, with opportunities for advancement and benefits in a supportive store environment.