Equipment & Customer Service Specialist

U-Haul; Spokane (WA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Paid holidays

Vacation and sick days

Life insurance

Job summary

U-Haul is seeking a Customer Service Representative to be the face of our exceptional service. You will assist customers, use U-Scan tech to dispatch rentals, move and hook up trucks and trailers, and inspect equipment on the lot to ensure safety and readiness.

Training is provided on the job. Responsibilities include answering customer questions, preparing invoices, and participating in ongoing U-Haul education through our internal programs.

Qualifications

• Must have customer service experience or aptitude.
• Must be able to communicate effectively with customers and team members.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use U-Scan tech to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Inspect and clean equipment on the lot, check fluid levels.
• Answer questions and educate customers about products and services.
• Prepare rental invoices and process returns.
• Install hitches and trailer wiring.

Skills

Customer service

Communication skills

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative to be the face of our exceptional service. You will assist customers, use U-Scan tech to dispatch rentals, move and hook up trucks and trailers, and inspect equipment on the lot to ensure safety and readiness.

Training is provided on the job. Responsibilities include answering customer questions, preparing invoices, and participating in ongoing U-Haul education through our internal programs.